Claims Adjuster II

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located at our Pennsylvania claims office.

Under the general direction of the Claims Manager, Repwest Insurance, responsibilities include the investigation, evaluation and settlement of claims arising from physical damages to vehicles and property, as well as medium to high exposure bodily injury claims. Tasks include reviewing and negotiating rates for services provided and supervising work product of subordinate adjusters on complex claims. The role requires in-depth knowledge and specialized training in risk assessment, products offered and insurance investigation techniques within the claims office.

• 3-4 years of experience in claims or a claims related field
• Strong analytical skills
• Excellent phone communication skills
• Basic computer skills with knowledge of Microsoft Word and Excel
• Must be willing to become licensed within 12 months of employment in states that require it
• Bodily Injury claims experience is a plus

• Medical insurance
• Dental & Vision plan with hearing care discounts
• CVS Virtual Care
• 24-Hour Nurse Line
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• Met Law Legal Program
• Met Life Auto & Home Insurance
• Life Lock Identity Theft Protection
• Dave Ramsey’s Smart Dollar Financial Wellness Program
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U-Haul Mothers Program (Paid maternity leave)

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.