Title & Tag Agent

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Title: Title & Tag Agent

Locations: Lackawanna, Monroe, Luzerne & Wayne Counties (PA)

Join the growing team at Northeast Title & Tag – part of Team Thompson!

Northeast Title & Tag is a family‑owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 15+ locations and growing, we’re proud to offer a supportive and team‑oriented environment where employees are encouraged to learn, grow, and build long‑term careers.

• Assist customers with a wide variety of DMV‑related services, including vehicle titles, registrations, transfers, renewals, plates, and more.
• Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations.
• Communicate clearly and kindly with customers—both in person and over the phone.
• Maintain organized records and files in accordance with company and state guidelines.
• Operate point‑of‑sale systems and process customer payments.
• Deliver excellent service in a fast‑paced office environment, where multitasking is a must.

• Cross‑training available across four divisions: Title & Tag, Insurance, DOT Compliance, and Pack & Send.
• Opportunity to obtain your insurance license if you’re interested in exploring a sales or customer advisor path.
• Notary Public certification is required within the first 90 days (we’ll help you get certified — if you’re already a Notary, even better!).
• Internal promotions and career growth are strongly encouraged — many of our team members have built lasting careers here.

• Friendly, reliable, and eager to learn.
• Able to handle customer interactions with professionalism and empathy.
• Detail‑oriented and organized — you enjoy checking boxes and getting things right the first time.
• Comfortable working with computers and handling paperwork.
• Ready to grow with a company that invests in its people.

• Prior experience in a customer service, dealership, notary, or DMV‑related role.
• Notary Public certification.
• Bilingual or multilingual.

• 1+ year of customer service experience.
• Valid driver’s license.
• Must be able to pass a background check.
• Ability to obtain Notary Public certification within 90 days of hire.

• Family‑owned, fast‑growing company with long‑term career potential.
• Supportive, team‑oriented culture.
• Opportunities to grow in multiple directions — operations, compliance, insurance, sales, and more.
• We believe in promoting from within and helping our team members succeed.

Ready to join a company where your growth is only limited by your ambition? Apply now and become part of Team Thompson at Northeast Title & Tag.