Post Shipment Coordinator

Position Title

Post Shipment Coordinator

Peachtree Corners, GA;
Harleysville, PA;
Elk Grove Village, IL

• Researching and analyzing data to make informed resolutions based on facts
• Utilizing CRM tools to enter, manage, and prioritize case load to attain established service level agreements.
• Effectively resolving Shipping Discrepancies, including short ship/over-shipments, incorrect material received, damaged/defective material, carrier/freight damage, and rectifying order entry discrepancies
• Serving as the primary contact for all Post related matters including returns, issuing credits or debits for incorrect pricing, freight disputes, etc.
• Developing lasting professional relationships with all stakeholders
• Effectively using fundamental practices and procedures to manage shipping discrepancy issues from inception to completion.

• High School Diploma or GED.
• 2 plus years of practical Customer Support experience.
• Proficient with Microsoft Suites.
• Must be eligible to work in the US with no sponsorship now or in the future.

• Associate degree
• Prior experience with SAP or CRM systems.
• Strong data analytical and problem-solving skills in identifying patterns and trends.
• Able to work independently with minimal supervision.
• Ability to excel in a high volume and fast-paced environment.
• Demonstrate good analytical and organizational skills

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:

The pay range for this position is $40,555 - $69,523. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.