Dispatch Operations Specialist

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.

The pay for this position at Scotts/Hawthorne generally falls between $20.70and $28.10per hour and is paid weekly.

• Coordinate Scotts and Growing Media freight to ensure maximum efficiency and timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain and process all necessary records and paperwork to ensure that private fleet and contract carriers are in compliance with state, federal and local regulations.
• Confirm and/or process orders and bills of lading.
• Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; respond to inquiries from customers, truck drivers, corporate personnel, etc.
• Cross‑train and fill in the general office duties such as scale operation, AP fill‑in, production entry fill‑in, inventory posting fill‑in or other general tasks as needed.
• Perform special projects and other office duties as requested.

• High School Diploma.
• Two years of experience in a traffic or freight related field.
• Previous experience dispatching trucks.
• Microsoft Office and computer skills.
• Strong leadership and communication skills.
• Ability to manage multiple priorities at once with a strong customer‑service orientation.
• Prior negotiation experience.
• Knowledge of state, local and federal DOT regulations.
• Knowledge of office procedures.

• Medical, dental, vision and life insurance.
• Holidays, vacation and sick time benefits available within a month of your start date.
• Healthcare navigation, advocacy and support.
• 401(k) company match up to 7.5% with immediate participation and vesting.
• Ability to purchase company stock at a 15% discounted price from market value.
• $600 annual wellness reimbursement program.
• Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy.
• Up to 18 weeks of time away to support your growing family.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug‑free workplace.