Operations Manager

Ace Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Ace’s distribution network is one of the cornerstones of the corporation’s success. By utilizing advanced technology and an integrated team approach at our distribution centers nationwide, we’re able to consistently deliver one of the highest service levels in the industry to our retailers.

This commitment to excellence carries through to each employee at our distribution centers.

Ace is a place for you to have a long term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet.

We have an opportunity for an Operations Manager at our distribution center in Fredericksburg, PA. As an Operations Manager, you will be a strategic partner as well as hands on to provide operational support to our team. The Operations Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture.

If you're energized by fast-paced environments, enjoy leading people, and thrive on solving complex operational challenges, this is an opportunity to make a visible impact every day.

At Ace, you'll lead teams that keep our retailers stocked and successful, directly supporting the independent business owners who serve communities across the country. No two days are the same. You'll have the opportunity to drive results, develop people, improve processes, and influence the success of a high-volume distribution operation.

As part of our team, you'll enjoy:

• Comprehensive medical, dental, vision, prescription, and life insurance benefits
• Competitive 401(k) plan with company match and additional company contributions
• Paid vacation
• Tuition reimbursement
• Merchandise discounts
• Business casual work environment

This role is ideal for someone who enjoys balancing people leadership with business execution and isn't afraid to roll up their sleeves to solve problems.

• Lead and inspire teams while living Ace's values of Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork
• Create an engaging, high-performance culture focused on safety, accountability, and results
• Make real-time business decisions to meet operational goals, service expectations, and staffing demands
• Build strong relationships across teams to influence outcomes and drive collaboration
• Coach, develop, and support team members to achieve their full potential
• Identify operational challenges, analyze root causes, and implement solutions that improve performance
• Drive continuous improvement initiatives that enhance productivity, quality, and customer service
• Ensure the safe, accurate, and efficient movement of products to Ace retailers

We’re looking for a leader who:

• Enjoys working in a dynamic, fast-moving environment where priorities can shift quickly
• Has strong business acumen and can connect daily operations to broader organizational goals
• Builds trust and credibility through exceptional communication and relationship-building skills
• Is confident making decisions, solving problems, and leading through change
• Thrives on challenges and sees obstacles as opportunities to improve
• Is passionate about developing people and building strong teams

• Bachelor's degree in a related field or equivalent leadership experience
• Strong business, operational, and people leadership skills
• Excellent verbal and written communication abilities
• Stro…