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Branch Operations & Customer Experience Lead

Job in Blue Ball, Lancaster County, Pennsylvania, 17506, USA
Listing for: Ephrata National Bank
Full Time position
Listed on 2026-06-06
Job specializations:
  • Management
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Blue Ball

Ephrata National Bank is seeking a Customer Solutions Team Lead for the Blue Ball Branch Office. This full-time position involves managing daily operations and ensuring excellent customer service as well as risk monitoring of the teller function.

Ideal candidates will have 6 years of relevant experience and exceptional communication skills. Responsibilities include coaching the Retail Branch Team, overseeing cash handling, and maintaining compliance with bank policies. A competitive salary and comprehensive benefits package are offered.

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