Business Office Director; Senior Living

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation's leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic-including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland-where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Discover Your Purpose with Us at Hidden Meadows on the Ridge!

As Business Office Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.

Position Highlights:

• Community Name: Hidden Meadows on the Ridge
• Status: Full-Time
• Schedule: Monday - Friday, 9:00 AM - 5:00 PM; MOD Rotation (Approximately Once Monthly), Emergency Support, New Hire Orientation Support, and Operational Flexibility as Needed
• Location: 340 Farmers Lane, Sellersville, PA 18960
• Rate of Pay: Starting at $60,000+ Base Salary + 10% Annual Bonus

Why You'll Love This Community:

Welcome to Hidden Meadows on the Ridge, a charming senior living community in Sellersville designed to bring comfort, connection, and peace of mind. Set against the backdrop of Upper Bucks County's woodlands, our community combines small-town charm with exceptional service. Residents enjoy chef-prepared meals, personalized care, and a vibrant lifestyle that promotes independence and fulfillment.

As one of the most trusted Sellersville senior living destinations, Hidden Meadows on the Ridge offers both Personal Care in Sellersville and the renowned GLOW Memory Care program. Here, you'll find a close-knit atmosphere where every resident is valued, and every day offers opportunities for joy and discovery.

What You'll Do:

• Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts
• Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements
• Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed
• Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements
• Partner with residents and families to resolve billing and collection matters professionally and accurately
• Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance
• Guide department leaders on employee relations, policy compliance, and performance management
• Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting
• Conduct exit interviews and prepare regular reports for community leadership
• Supervise, train, and coach concierge staff, ensuring accuracy, compliance, and timely completion of all processes
• Ensure corporate policies and internal controls are consistently applied
• Perform other duties as assigned to support community operations

Qualifications:

• Bachelor's degree in Accounting or related field with at least one year of accounting experience preferred
• Associate's degree in Accounting with two to three years of related experience considered
• Experience in business office management, payroll, or human resources encouraged
• Experience working within regulated healthcare, assisted living, personal care, or senior living environments strongly preferred.
• Strong organizational and leadership skills with attention to detail and accuracy
• Proficiency in financial systems, human resources information systems, and Microsoft Office applications
• Ability to manage multiple priorities while maintaining confidentiality and compliance
• Excellent communication and interpersonal skills for working with residents, families, and team members

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for !

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed.

In addition, embracing and even encouraging…