Director, Clin. Operations - Project Management Office; Hybrid

Director, Project Management Office (PMO)

The Director, Project Management Office (PMO) reports to the Head of Global Data Management & Standards (GDMS) Business Operations and is responsible for leading the governance and oversight of the GDMS portfolio of strategic projects ensuring initiatives are prioritized and planned in alignment with organizational goals and executed with discipline and transparency. The role is accountable for defining, maintaining, and implementing the project management office framework and associated processes including standardized planning, resource management, governance, and performance oversight to enable high-quality project delivery.

The role proactively engages with stakeholders across GDMS and Global Clinical Trial Operations (GCTO) to ensure aligned intake, business case and resource evaluation, approval, leadership assignment, execution oversight, implementation, and value realization.

Responsibilities

Strategic Alignment & Stakeholder Partnership

• Proactively engages across GDMS functional areas and business stakeholders to define and implement the global PMO strategy aligned with the broader organization, ensuring alignment with strategic priorities
• Defines, implements, and maintains the PMO framework and associated processes including intake, business case development, prioritization, project planning, execution oversight, status reporting, risk identification and management, and decision making
• Govern the GDMS project and initiative book of work, including prioritization and sequencing of efforts across sub-functions, and active management of cross-vertical dependencies within GDMS and beyond, ensuring the portfolio remains aligned to strategic priorities and resource capacity

Project, Program, & Portfolio Management

• Provides portfolio-level oversight of all GDMS strategic projects through the use of executive dashboards and reporting capabilities
• Leverages program reviews to ensure projects are executed consistent with timeline, resource, and quality expectations
• Collaborates with initiative sponsors and leads to ensure efficient use of resources and quantifiable value realization
• Establish and implement a GDMS project management framework and toolkit, ensuring a standardized end-to-end approach to project delivery across all GDMS initiatives; institute governance for GDMS project oversight
• Ensure projects are delivered on time, within scope, and on budget, implementing consistent tracking, reporting, and escalation processes that provide leadership with visibility into delivery health

Performance Reporting & Business Continuity

• Identify, define, track, and report on GDMS-wide organizational goals and KPIs including both portfolio-level and project-specific indicators as defined in project charters
• Maintain and continuously improve the GDMS Business Continuity Plan (BCP) applying a standard framework with documented processes, defined ownership, and a regular testing cadence

Technical

Skills:

• Knowledge of clinical trial operations and clinical data management processes
• Proven ability to define and govern large-scale operational processes and lead cross-functional global teams
• Proficiency in the development and use of portfolio and resource management tools, metrics, and dashboards to enable enterprise governance and transparency
• Experience with facilitating governance forums; defining, implementing, and monitoring project health measures; and establishing value realization measurement capabilities
• Demonstrated ability to direct, oversee, and mentor PMO and project team members to execute and deliver results consistent with established frameworks and processes
• Preferred: PMP Certification

Non-technical

Skills:

• Demonstrated strategic leadership and ability to influence senior- level leaders and enterprise stakeholders
• Exceptional communication, collaboration, and interpersonal skills across global and matrixed environments
• Strong conceptual and analytical thinking; able to translate strategy into actionable execution
• Demonstrated success driving change and alignment across complex, cross-functional structures
• High resilience, adaptability, and professional maturity in evolving business environment
• Fluent in English

Enterprise Leadership

Skills:

• Business Savviness | Uses organizational and industry insights to identify trends, assesses Data Management operating practices and performance, evaluates process or operating model changes, and anticipates impacts on delivery, resourcing, and stakeholders
• Strategic Planning | Triages activities and assignments by business criticality, and reprioritizes work as timelines, risks, and stakeholder needs shift
• Influence | Communicates the benefits of proposed changes for individuals, teams, and the organization; tailors the influence approach to stakeholder motivations; uses data and evidence to address likely objections; reinforces key benefits and decisions to confirm understanding.

Qualifications & experience:

• Bachelor's Degree with minimum of 10 years of…