Automotive Service Manager

Service Manager

The

C. Harper Auto Group is actively seeking an experienced and passionate Service Manager to oversee the Service Department at one of our seven dealerships. The role involves operating an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. The Service Manager will ensure the daily inventory of technicians' time is consistently sold to service customers while maintaining excellent relationships with our customer base.

Essential duties include department management, customer service, operational efficiency, and customer interaction.

Responsibilities include representing the dealership in a professional manner, collaborating as a team with all technicians, advisors, and supervisors, performing visual inspections with the customer, discussing all customer concerns, verifying customer information, creating proper repair orders, keeping customers informed of vehicle status, ensuring the vehicle is properly repaired and clean before delivery, and more.

Qualifications include a minimum of 5-7 years of experience in automotive service management, strong leadership and management skills, customer service expertise, communication and interpersonal skills, analytical and problem-solving skills, technical skills, personal attributes, and licensing and certification.

Be part of an innovative and supportive work culture that values creativity and dynamism. Competitive salary, full training, and incentives aligned with customer satisfaction. Opportunities to shape the future of our service department and make a lasting impact. Benefits that cater to your well-being and professional growth.

C. Harper represents a variety of brands across our dealerships, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, KIA, and Honda. Over the past 40 years, our core values of honesty, integrity, loyalty, and charity have driven our success. Our focus on family sets

C. Harper Auto Group apart, creating a unique and supportive work environment with constant opportunities for growth within the company.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.