Project Manager, Program ​/ Project Manager, Operations Manager

Serve as the primary point of contact for Client communication related to budget, schedule, scope, and delivery logistics - with prior alignment from leadership. Clients should be handled with exceptionally high-level care and service.

• Lead projects from pre-development and entitlements through construction and closeout, ensuring continuity of vision and execution.
• Develop project execution strategies (delivery approach, phasing, procurement strategy) aligned with approved scope, budget, schedule, and design intent.
• Act as the central liaison between the client, internal leadership (Project Director, Creative Director, Design Lead), and external teams.
• Identify project risks early (budget, schedule, scope, constructability, approvals) and elevate concerns with clear mitigation options and recommendations.
• Drive projects forward with a calm, thoughtful leadership style that maintains momentum without creating unnecessary pressure on the team.
• Support feasibility analysis during early project phases, including high-level budget validation, schedule viability, and delivery approach assessment.
• Able to confidently lead contractors, consultants, and project teams through complex decisions and execution challenges.
• Exercises sound independent judgment within approved project parameters while recognizing when escalation or leadership alignment is required.
• Provide guidance and mentorship to junior project management staff as needed.

• Develop detailed master project budgets (soft costs, hard costs, contingencies, allowances) with oversight and approval from leadership.
• Establish and maintain master project schedules, including design, permitting, procurement, and construction milestones.
• Track all project costs against budget; review invoices and pay applications for accuracy, completeness, and compliance.
• Lead cost estimating, value engineering, and cost-control exercises in collaboration with consultants and contractors.
• Review, level, and analyze contractor bids and proposals; provide award recommendations.
• Evaluate, negotiate, and challenge change orders to protect project value and intent.
• Monitor schedule performance, identify impacts, and proactively implement mitigation strategies.
• Identify scope creep and scope changes, clearly documenting impacts and escalating to the Project Director with recommendations.
• Coordinate closely with the Procurement Lead to align purchasing schedules, delivery sequencing, storage logistics, and cash flow with the master project schedule.
• Manage architects, engineers, and specialty consultants from concept through construction with respect to scope, schedule, and budget.
• Drive design phases forward in close coordination with the Design Lead (Concept, SD, DD, CD), ensuring timely decision-making and resolution of issues.
• Draft, issue, and manage RFQ/RFP processes for consultants, contractors, and vendors.
• Oversee contractor performance during pre-construction and construction, holding teams accountable to contract requirements.

• Lead internal and external coordination meetings during design to ensure all disciplines are aligned toward a complete, coordinated IFC set.
• Review drawings and specifications for completeness, coordination, and alignment with budget and schedule.
• Monitor construction quality and conformance with approved documents and design intent.
• PM actively protects approved design intent throughout execution by working closely with Design Lead to solve cost/schedule issues without diluting design quality

• Support and coordinate zoning, permitting, and inspection processes in collaboration with consultants, general contractors, and local municipalities.
• Track approvals, conditions, and compliance requirements, ensuring information is routed to the appropriate internal and external stakeholders.
• Manage the General Contractor’s permitting and inspection responsibilities to align with the project schedule.

• Lead weekly project meetings; prepare and distribute clear meeting minutes, action items, and follow-ups.
• Perform regular site…