Field Support Manager

Lead. Support. Grow.

Are you a natural leader who enjoys variety and thrives in a fast-paced environment? Dandy is looking for a Field Support Manager to support our New York store locations by stepping in where you're needed most. This is the perfect opportunity for someone who enjoys leading teams, solving challenges, and making a difference across multiple stores while building a long-term career with a company that promotes from within.

As a Field Support Manager, you'll travel between our New York locations, providing leadership support during management absences, vacations, staffing transitions, and new store initiatives. Your flexibility and leadership will help ensure every store continues to deliver the outstanding customer service Dandy is known for.

• Travel throughout Dandy's New York locations to provide management support as needed.
• Step into Store Manager responsibilities during vacations, leaves, staffing shortages, or open positions.
• Lead day-to-day store operations, including supervising employees, scheduling, coaching, and ensuring excellent customer service.
• Help recruit, interview, hire, and train new TEAM Members when assigned to a location.
• Foster a positive work environment by communicating with TEAM Members and supporting their development.
• Maintain company standards for food safety, cleanliness, merchandising, and store appearance.
• Resolve customer concerns while providing exceptional service.
• Support special projects, new store openings, and operational initiatives throughout the region.
• Perform other duties as assigned.

• High School Diploma or GED required.
• Previous retail leadership experience preferred.
• Previous management experience is strongly preferred.
• Strong communication, organizational, and leadership skills.
• Comfortable working independently and adapting to different store environments.
• Basic computer skills, including Microsoft Office, Outlook, and internet applications.
• Valid driver's license and reliable transportation required.
• Willingness to travel throughout our New York market.

• Ability to stand for extended periods.
• Frequent bending, reaching, and lifting 10–20 pounds.
• Occasional lifting of up to 50 pounds.
• Frequent travel between store locations.

• Competitive starting rate of $19.00/hour
• Mileage reimbursement
• Manager-level benefits package
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Flexible scheduling
• Unlimited fountain beverages while working
• Employee Assistance Program
• Employee discounts
• Career development and leadership training

More than 70% of Dandy's leadership team has been promoted from within. This position provides an excellent pathway into Store Manager and District Leadership opportunities.

If you're ready to take the next step in your leadership career while supporting multiple Dandy locations throughout New York, we'd love to meet you.