Financial Center Manager

Location: Bensalem

## Financial Center Manager Apply locations:
Jenkintown, PAtime type:
Full time posted on:
Posted Todayjob requisition :
R-100143
*
* Job description:

*** The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
** Responsible for managing and growing the Business Banking portfolio under 3MM in sales revenue
* Management of a tier 2/3 branch, overseeing an office with high levels of market growth opportunities, complex transactions and/or in a de novo market
* Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
* Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market
* Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development
* Identify, develop and implement effective sales strategies to acquire new business opportunities.  Cultivate and nurture existing customer relationships
* Develop a strong knowledge of Penn Community Bank's retail and commercial products and services
* Coaches team to confidently engage which customers in technology enabled interactions, providing solutions and advice-oriented consultation that improves the client’s financial well-being
* Responsible for acquiring and retaining talent through effective onboarding coaching and development.
* Leads and coaches a high performing team that drives acquisition growth, mitigates risk, develops and maintains collaborative partnerships and promotes employee engagement and positive consumer/business experiences
* Manage assigned branch, including but not limited to; operations, administration, staffing, audits, compliance and security
* Manage team participation in assigned branch sales and service campaigns
* Perform additional duties as required
** Compliance
* ** Comply with all applicable regulations and Bank policies regarding employment and employment law.
* Participate in annual compliance and other job-related training.
* Comply with applicable bank regulations, Bank policies and procedures.
* Comply with Bank’s internal privacy and ethics standards.
** Relationships and Contacts
** Internal:
Reports to Regional Retail Manager;
Frequent contact with Team members at various levels through the Bank to discuss products, services, policies, procedures and changes

External:
Frequent contact with current and potential customers regarding products and services;
Representation of the Bank through community involvement and volunteerism
** Education and Experience
*** Minimum two (2) years’ banking experience or experience in comparable field
* Two (2) years’ supervisory experience
* Bachelor’s degree from a four-year college or university preferred, a comparable combination of educations and experience may be considered.
** Skills and Competencies
*** Excellent customer service skills
* Demonstrated verbal and written communication skills
* Ability to interact well with Team members and customers
* Strong Supervisory and coaching skills
* Strong attention to detail and accuracy
* Basic computer skills
* Ability to multi-task and remain organized
* Ability to achieve sales goals through relationship-based selling techniques
* Must meet NMLS requirements
* Ability to use sound judgment when making decisions on behalf of the Bank
** Working Conditions
** Traditional office environment with no unusual work conditions; the office maintains six day a week operation (Monday – Saturday) with operational hours of varying based on branch location. Branch Team Members are required to work a minimum of two (2) Saturdays per month.
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