Director, DC Operations

Director Of Operations

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

The Director of Operations is responsible for all aspects of the Bedford, PA Distribution Center operations delivering REI's customer experiences with the objective of enhancing the company's growth and profitability. This facility is an Omni channel operation requiring a strong leader with an emphasis on customer obsession, servant leadership and operational excellence. The successful leader will have strong material handling systems experience with a strategic and innovative mindset bolstered by LEAN leadership skills and a passion for developing this highly engaged team.

This role sets the strategic operational direction for the Distribution Center which supports REI's priorities, drives financial performance, supports employee job satisfaction and increases customer service at all levels. Represents the Distribution and Logistics division and its business requirements for cross-divisional business planning and collaboration. Models and acts in accordance with REI's guiding values and mission.

• Models the way for employee engagement at all levels with a high degree of visibility and daily interactions.
• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
• Challenges and inspires employees to achieve business results.
• Communicate a vision and set clear expectations that inspire and engage the organization.
• Be a talent champion. Develop an exceptional team. Actively mentor cross-functional talent and create a deep talent pipeline. Model the way, by owning your self-development journey and demonstrate courage by giving and asking for honest feedback.
• Communicates openly and effectively within the Distribution group and cross-divisional departments within REI.
• Engages all audiences with a sense of awareness and relevance and respect.
• Develops an annual statement of direction and guides the DC teams in development and execution of business plans.
• Define and drive organizational goals and objectives which balances the delivery of new capabilities along with ongoing operational requirements and a continuous improvement agenda.
• Develops and strategizes actions to meet long-range company plans and ensures that DC operations have adequate capacity to meet growth objectives.
• Develops the yearly payroll and expense budget.
• Determines and executes Distribution system changes to maximize efficiencies, handle increased volumes and enhance service levels and quality.
• Deliver results. Drive decision making, role-model agility, show courage in taking risks. Advance the strategic direction will ensuring day-to-day operations run smoothly.
• Be accountable for compliance with federal, state, and local regulations governing our distribution center by monitoring implementation and practice to ensure compliance.
• Maintain a safe and secure environment for team members; adhere to safety programs, procedures, and policies.

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.  for a detailed overview of benefits plans by employee profile.

Pay Range $ - $ per year