AVP Branch Manager

Trumark Credit Union

Title:

AVP, Branch Manager

Department:
Trooper Branch

Location:

2795 Ridge Pike Trooper, PA 19403

Employment Type:

Full-Time

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Tru Mark Financial, we’re not just about banking—we’re about building a better future for our members and our team.

• Flexibility & Balance:
  We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
• Opportunities to Grow:
  From day one, we invest in your career with training, development, and room to advance.
• Benefits That Matter:
  Health, dental, vision, a 401(k) with matching, and paid time off—because we care about you.
• A Chance to Give Back:
  Be part of something bigger by helping our members and communities achieve their goals.

As a Branch Manager, you’ll play a vital role in our members' financial journeys and lead your branch to success:

• Lead branch performance:
  Oversee sales, service, operations, and profitability to meet key goals.
• Coach and develop your team:
  Support staff in reaching service and product performance targets.
• Ensure strong operations:
  Maintain compliance, minimize loss, and keep the branch audit-ready.
• Drive business development:
  Lead local outreach efforts and represent Tru Mark at community events.
• Foster a strong branch culture:
  Set the tone for a positive, member-focused, and high-performing environment.

• Education:
  
  Bachelor’s degree in business, finance, or a related field preferred.
• Experience:
  
  3–5 years in retail banking, financial services, or a sales-focused leadership role.
• Skills:
  • Strong leadership and coaching ability
  • Excellent communication and conflict resolution skills
  • Confidence in using performance data to improve outcomes
  • Comfort with compliance, audit controls, and digital tools
• Availability:
  Able to work evenings and weekends as needed and travel within the region.

• Application Review:
  We’ll carefully review your application to ensure it meets the role's qualifications.
• Phone Screening:
  If selected, you’ll participate in a brief call to discuss your skills and experience.
• Interview:
  Shortlisted candidates will be invited for an in-depth interview with our team.
• Final Decision:
  After interviews, we’ll notify you of the outcome and next steps.

We strive to keep you informed throughout the process and appreciate your time and effort!