Loss Team Members

Large Loss Team Members

Lead a Team. Make a Difference. Build Your Career with SERVPRO.

At SERVPRO, we're more than a restoration company—we're a team committed to helping homeowners and businesses recover after fire, water, mold, storm, and other property damage. We're looking for a motivated, hands-on Restoration Large Loss Team Members who leads by example, takes pride in delivering quality work, and enjoys developing others while providing outstanding customer service.

This position is an important leadership role within our Large Loss Team, supporting major commercial and residential losses, high-volume events, and storm response operations. The ideal candidate is an experienced restoration professional who is comfortable working in a fast-paced environment, managing crews, traveling when needed, and responding to changing project demands.

If you're an experienced restoration or construction professional ready to take the next step in your career, we'd love to meet you.

• Competitive compensation
• Paid training and continuing education
• IICRC certification opportunities
• Uniforms provided
• Company vehicle (when applicable)
• Company tools and equipment provided
• Career advancement opportunities
• Professional development and leadership training
• Comprehensive benefits package
• And more!

The Large Loss Team is responsible for leading restoration crews and overseeing restoration activities associated with large commercial and residential losses, storm events, and other high-volume emergency response situations.

This position serves as a primary field leader, coordinating crews, equipment, materials, and daily work activities to ensure projects are completed safely, efficiently, and to SERVPRO's high standards.

The Large Loss Supervisor must be adaptable and willing to respond to emergency situations that may require extended hours, overtime, on-call availability, overnight stays, and travel outside of the local service area. During major storms or other high-influx events, this position may be required to travel and work extended schedules to support customers and company operations.

As the face of SERVPRO in the field, you'll demonstrate our Here to Help® commitment by communicating professionally with customers, insurance representatives, contractors, project managers, and team members throughout every project.

• Lead and supervise restoration technicians on large-loss, residential, and commercial restoration projects.
• Coordinate and direct crews in the field to ensure work is completed safely, efficiently, and according to project requirements.
• Assign daily work activities and communicate priorities clearly to team members.
• Perform and oversee water, fire, mold, storm, specialty cleaning, demolition, and other restoration services.
• Assist with mobilization and demobilization of crews and equipment for large-loss and storm response projects.
• Manage multiple crews, job sites, and changing priorities during high-volume events.
• Deliver exceptional customer service while maintaining clear and consistent communication throughout the restoration process.
• Communicate professionally with customers, insurance representatives, property managers, contractors, and other project stakeholders.
• Monitor project quality and ensure all work meets SERVPRO standards and applicable industry requirements.
• Identify jobsite hazards and enforce all company safety policies, OSHA guidelines, and required PPE procedures.
• Create and maintain detailed, accurate job documentation, including photos, notes, moisture readings, equipment records, daily logs, and other required documentation.
• Manage labor hours, equipment usage, and consumable materials to maximize efficiency and control project costs.
• Monitor…