Senior Manager, Customer Success & Portfolio
Listed on 2026-09-30
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: Bensalem
Service Now is seeking a Senior Manager, Customer Success Management to act as the strategic bridge between account-level consultants and executive leadership. You’ll own portfolio performance, mentor CS managers, and coordinate cross-functional optimization of regional accounts to drive adoption, retention, and expansion.
You will establish onboarding standards, enablement programs, and resilience through risk playbooks while aligning strategies with product teams and clients.
This is a genuine role to take on the Senior Manager, Customer Success & Portfolio Growth role at Service Now.
As a Senior Manager, Customer Success & Portfolio Growth, you will play an important part at Service Now in PA, United States.
We invite applications for the Senior Manager, Customer Success & Portfolio Growth position located in PA, United States.
The following role is for a Senior Manager, Customer Success & Portfolio Growth with Service Now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).