Director, Site Communications - U.S., Human Health Manufacturing
Listed on 2026-10-04
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Management
The Director, Site Communications - U.S., Human Health Manufacturing is responsible for leading strategic communications for all of our Company's Human Health manufacturing sites in the United States, including manufacturing sites in Pennsylvania, North Carolina, Virginia and Delaware. These sites play a critical role in supplying pharmaceuticals, vaccines and biologics to patients globally.
This role will develop and execute communications strategies that support site and network business objectives, drive employee engagement, enable effective change, and build and protect the reputation of our Manufacturing Division with employees, local communities, and external stakeholders. The Director will partner closely with the U.S. Director for Site Communications, Operating Unit Leaders, the Executive Director, our Manufacturing Division's Communications and in-country communications/corporate affairs colleagues, to ensure communications are locally relevant and aligned to global Manufacturing Division priorities.
This Director is a strategic advisor to the Site Leadership Teams (SLTs) and works closely with Plant Managers (PMs) and cross-functional program leads to ensure communications are fully integrated into project governance and delivery.
Scope of Work and Core Responsibilities- Lead a team of four U.S. HH site communicators who support communications at all HH manufacturing sites throughout the United States, including Pennsylvania, North Carolina, Virginia and Delaware.
- Lead high visibility, sensitive communications (e.g., workforce restructurings, environmental or safety incidents, regulatory enforcement) and collaborate with our Manufacturing Division's senior leaders, corporate affairs and legal.
- Work closely with the U.S. and Asia Site Communicators to ensure global alignment across all HH sites and the maximization of resources to capitalize on efficiencies and standardize best practices - align with Animal Health when applicable
- Develop integrated communications strategies and plans for the U.S. Human Health manufacturing sites that:
- Reflect diverse markets, cultures, languages and regulatory environments.
- Support business priorities in operational excellence, quality, safety, talent and transformation.
- Align with Manufacturing Division and Human Health strategies.
- Lead end-to-end communications that help employees across U.S. sites understand the Manufacturing Division strategy, performance, and priorities, and that foster a strong culture of safety, quality, compliance, and inclusion.
- Partner with HR, Operations, EHS, Quality and local communications/corporate affairs teams to:
- Support change management initiatives, organizational design changes and network transformations.
- Communicate around talent, capability-building, and engagement efforts.
- Enhance leadership visibility and two-way communication between leadership and employees.
- Coordinate and, where appropriate, lead external communications for U.S. Human Health manufacturing sites, in close partnership with corporate affairs, including:
- Local and regional media engagement and inquiries related to the sites.
- Community, government and stakeholder relations, including engagement with local authorities, NGOs and business associations.
- Communications support for major announcements (investments, expansions, employment, sustainability initiatives, etc.).
- Lead issues management and crisis communications support for U.S. manufacturing sites:
- Develop and maintain localized crisis communications plans and scenarios.
- Prepare and adapt messaging, Q&A and materials for local languages and stakeholders.
- Coordinate response with the Executive Director, global crisis teams, and local communications leads during incidents or business disruptions.
- Support communications related to regulatory inspections and approvals, major capital projects, technology transfers, new product introductions and other critical milestones across U.S. sites.
- Ensure communications fully comply with global company standards and local legal, regulatory and industry requirements, working closely with Legal, Compliance, Quality and in-country communications teams.
- Develop and tailor content for U.S. audiences (leader messages, intranet content, presentations, videos, talking points, FAQs, etc.), ensuring clarity, cultural relevance and consistency with global Manufacturing Division messages.
- Build and help lead a community of practice across U.S. site communicators and relevant partners, sharing best…
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