Field Service Technician

Overview

*** MUST LIVE within 50 miles of Valparaiso, IN***

About Us:

ZEISS has been in business for over 177 years. We are a global company with a diverse portfolio across Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We have over 42,000 employees worldwide and more than 4,000 in the US and Canada. We are committed to innovation and technology for a sustainable future.

Role

As a Field Service Technician, you will work with a team that supports installation and servicing of custom equipment. You will interact with customers and cross-functional service groups that support and launch ZEISS products into the field. You will aid the R&D team with engineering work related to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.

• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate ability to learn new skills on high tech CMMs (Coordinate Measuring Machines) using mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% within the service area, including international travel as needed.
• Other duties as required.

• Minimum, High School graduate, completed GED or equivalent.
• AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week (Regular + OT).
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM installation and troubleshooting experience is preferred but not required.

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

ZEISS is committed to innovation and excellence. By joining our team, you will have the opportunity to contribute to a leading global technology company, with opportunities for professional growth.

Your ZEISS Recruiting Team:
Clara Cresswell

ZEISS provides Equal Employment Opportunity without unlawful regard to race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizenship, sexual orientation, pregnancy, genetic predisposition, or any other class or characteristic protected by law.