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Architectural Specialties Process Improvement & Quality Manager

Job in Rohrerstown, Lancaster County, Pennsylvania, USA
Listing for: Armstrong World Industries
Full Time position
Listed on 2026-06-18
Job specializations:
  • Manufacturing / Production
    Lean Manufacturing / Six Sigma, Operations Manager, Quality Engineering
Salary/Wage Range or Industry Benchmark: 100000 - 145000 USD Yearly USD 100000.00 145000.00 YEAR
Job Description & How to Apply Below
Position: Architectural Specialties Process Improvement & Quality Manager Job
Location: Rohrerstown

Continuous Improvement & Quality Manager

Provides process improvement expertise and quality leadership across a diverse network of AS manufacturing facilities.

Primary location:
Lancaster, Pennsylvania
Relocation offered:
No

Employment status :
Full-Time
Travel: 26%–50%
Non-compete:
No

Estimated base salary range: $100,000 – $145,000 per year. Pay based on location, skills, experience, and other factors.

Responsibilities Process Improvement & Operational Excellence
  • Lead and develop continuous improvement roadmaps, methodologies, and manufacturing systems across the organization.
  • Partner with business leaders and plant teams to identify, prioritize, and execute improvement opportunities.
  • Lead Lean, Six Sigma, DFSS, and other process improvement initiatives ranging from single‑department projects to complex cross‑functional programs.
  • Drive productivity improvements through development of metrics, dashboards, and hands‑on operational support.
  • Integrate maintenance and reliability methodologies throughout the organization.
  • Support SAP implementation efforts across Architectural Specialties businesses.
  • Mentor plant leaders and help build a sustainable continuous improvement and Lean culture.
  • Lead policy deployment deep dives to identify root causes and implement sustainable corrective actions.
  • Share best practices, lessons learned, and improvement successes across the AS network.
  • Ensure proactive improvement initiatives are incorporated into strategic business plans.
Quality Systems & Customer Experience
  • Develop and strengthen quality systems that improve product quality and customer satisfaction.
  • Implement and maintain Quality Management Systems (QMS) across assigned plant locations.
  • Develop executive and plant‑level quality metrics to monitor operational performance.
  • Support and oversee plant audits, vendor audits, and quality process evaluations.
  • Ensure robust quality processes including:
    • Document control
    • Measuring system control
    • Containment processes
    • Change management
    • Product control systems
  • Support product introduction and development processes to ensure quality standards are met.
  • Lead and manage Quality Improvement Plans across targeted operational areas.
  • Collaborate with enterprise quality leadership to ensure consistency and alignment across all company locations.
Leadership & Collaboration
  • Train and coach stakeholders on Lean, Six Sigma, and continuous improvement methodologies.
  • Develop and deliver presentations and project updates to all levels of leadership.
  • Track project metrics, business impact, and financial benefits of improvement initiatives.
  • Influence cross‑functional teams and drive organizational change without direct authority.
  • Travel to manufacturing facilities to support implementation efforts and operational improvements.
Qualifications Core Qualifications
  • Bachelor's degree in Engineering, Operations Management, or a related field required.
  • Equivalent combination of education and experience may be considered.
  • 5‑10 years of manufacturing, engineering, maintenance, or plant leadership experience required for Grade 11/12; 10+ years for Grade 13.
  • Significant experience working within a Lean manufacturing culture.
  • Demonstrated experience driving operational and cultural transformation initiatives.
  • Strong knowledge of Lean manufacturing, Six Sigma, DFSS, quality systems, and continuous improvement methodologies.
  • Proven project management experience in manufacturing or operational environments.
  • Excellent writing, presentation, facilitation, and data organization skills.
  • Ability to travel approximately 25%–40% to support plant operations and improvement initiatives.
Preferred Qualifications
  • Expertise implementing Lean manufacturing systems in multi‑site manufacturing environments.
  • Advanced knowledge of Quality Management Systems (QMS) and quality process optimization.
  • Experience integrating maintenance and reliability methodologies into operational improvement strategies.
  • Experience leading cross‑functional operational excellence or transformation initiatives.
  • Strong background supporting SAP implementation or enterprise system integration projects.
  • Proven success developing plant‑level metrics, dashboards, and productivity…
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