Applications Engineer

Applications Engineer – CNC Machine Tools & Automation

JBM Technologies partners with manufacturers to improve productivity, efficiency, and profitability through high-performance CNC machine tools, automation, robotics, and custom-engineered manufacturing solutions.

Our mission is to transform our customers’ manufacturing processes by partnering with them to develop engineered solutions around the highest-performing equipment in the industry.

Our core values guide how we work and how we hire:
collaboration, innovation, solutions-oriented thinking, wisdom, integrity, and perseverance.

JBM Technologies is seeking an experienced, hands-on Applications Engineer to support our sales, service, and customers throughout the CNC machine-tool buying and implementation process.

This is a customer-facing, hands-on applications engineering role within the CNC manufacturing industry
. The successful candidate will use their knowledge of CNC machining, programming, manufacturing processes, tooling, work holding, automation, and machine tools to develop practical solutions to complex manufacturing challenges.

You will work closely with our Sales Team to evaluate customer applications, develop machining processes, conduct time and feasibility studies, create turnkey solutions, and provide technical recommendations. You will also support machine installations, customer training, demonstrations, and post-installation troubleshooting.

This is not an entry-level engineering position. Candidates should have hands-on experience with CNC machining, CNC programming, manufacturing processes, or machine-tool applications.

• Develop engineered solutions for CNC machining applications, turnkeys, robotics, automation, work holding, tooling, and machine options.
• Analyze customer manufacturing processes and identify opportunities to improve productivity, efficiency, quality, and return on investment.
• Conduct machining feasibility studies, process evaluations, cycle-time studies, and capability studies.
• Develop manufacturing processes and recommend appropriate machines, tooling, work holding, cutting tools, automation, and accessories.
• Create engineering estimates for machine options, tooling, materials, programming, labor, and other turnkey requirements.
• Develop and document process plans and technical solutions.
• Assist with custom CNC programming and process development.
• Evaluate and troubleshoot machining, programming, tooling, and process-related issues.
• Work directly with the Sales Team to develop technical solutions for customer applications.
• Participate in customer visits, application reviews, technical presentations, and machine demonstrations.
• Translate customer manufacturing challenges into practical, cost-effective engineering solutions.
• Provide technical information and recommendations to customers, sales representatives, vendors, and internal teams.
• Assist in preparing turnkey proposals and return-on-investment recommendations.
• Support trade shows, open houses, demonstrations, and industry events.
• Assist the Service Team with machine, option, accessory, automation, and tooling installations.
• Assist customers with machine setup, programming, operation, and process implementation.
• Deliver customer training on CNC machine setup, programming, operation, and applications.
• Provide phone and email support for customer application and technical questions.
• Assist in troubleshoot customer issues and coordinate with Service, Sales, and manufacturers when additional support is required.
• Provide post-installation support to ensure successful implementation and customer satisfaction.

• Maintain current knowledge of JBM's machine-tool brands, CNC controls, machining processes, cutting applications, work holding, tool holders, cutting tools, robotics, and automation.
• Continuously develop knowledge of new machine technologies, CNC controls, software, tooling, and manufacturing processes.
• Develop, perform, and present machine demonstrations for customers, trade shows, and industry events.
• Represent JBM professionally when working with customers, vendors, manufacturers, and industry professionals.

Candidates must meet the following minimum requirements:

• 3+ years of hands-on experience in CNC machining, CNC programming, manufacturing, machine-tool applications, or a closely related field.
• Working knowledge of CNC machining processes and manufacturing fundamentals.
• Ability to read and interpret mechanical drawings and manufacturing documentation.
• Experience with CNC programming and/or CAM programming software.
• Ability to troubleshoot machining and manufacturing process issues.
• Ability to communicate technical information clearly to customers, salespeople, machinists, service technicians, and vendors.
• Strong mechanical aptitude and problem-solving ability.
• Comfortable working hands-on around CNC machinery.
• Basic understanding of electrical/electronic,…