Civic Engagement Manager

Position Summary: Pennsylvania Voice is seeking a collaborative, detail-oriented, and field-experienced Civic Engagement Manager to support integrated voter engagement efforts in partnership with member organizations across Pennsylvania. This role is responsible for developing and facilitating trainings, providing technical assistance and program support to partners, managing quality control processes, and helping strengthen civic engagement programs that build long-term power in historically underrepresented communities.

The Civic Engagement Manager will bring experience in voter registration, voter turnout, canvassing, community outreach, and/or political organizing, along with strong project management and relationship-building skills. The ideal candidate is comfortable facilitating trainings, supporting partners through one‑on‑one support and office hours, analyzing program data, and helping organizations implement effective civic engagement strategies.

This position reports to the Civic Engagement Director and works closely with the Data Manager, partner organizations, and consultants to ensure civic engagement programs are effectively supported and executed in alignment with Pennsylvania Voice’s mission and values.

Central Responsibilities of the Civic Engagement Manager:

• Manage implementation support for partners participating in Pennsylvania Voice’s coordinated integrated voter engagement programs.
• Develop and facilitate trainings, resources, and learning opportunities that strengthen partner capacity and program effectiveness.
• Provide technical assistance and one‑on‑one support to strengthen partner capacity and program effectiveness.
• Manage quality control processes and support partners in maintaining compliance, data integrity, and strong program performance.
• Build and maintain strong relationships with partner organizations and serve as a key resource for civic engagement program support.
• Participate in and support internal and external activities in collaboration with staff, partners, and stakeholders.

These central responsibilities are embedded throughout all of the following responsibilities listed below.

• Develop and facilitate trainings, resources, and technical assistance for partner organizations.
• Conduct office hours and provide one‑on‑one support for partner program implementation.
• Provide ongoing support as partners develop, implement, and manage civic engagement plans in alignment with organizational and partnership goals.
• Collaborate with the Civic Engagement Director and Data Manager to identify partner needs and coordinate program support.
• Support partner organizations in implementing integrated voter engagement plans and programs.
• Serve as a thought partner to organizations seeking to strengthen civic engagement efforts and increase participation in underrepresented communities.
• Build trusted relationships with partner organizations through regular communication, responsiveness, and collaboration. Track and report on program goals, performance metrics, and partner progress.
• Apply program data and feedback to strengthen partner programs and improve effectiveness.

• Support preparation and facilitation of Integrated Voter Engagement Workgroup meetings in collaboration with the Civic Engagement Director.
• Coordinate follow‑up communication, resource sharing, and partner support related to workgroup activities.
• Share partner feedback, successes, and emerging trends with internal stakeholders.
• Participate in organizational initiatives, partnership meetings, retreats, and other all‑hands activities as needed.

• Manage quality control processes for voter registration and voter engagement programs.
• Review quality control reports and identify trends, risks, and opportunities for improvement.
• Support partners in understanding quality control standards, compliance requirements, and best practices.
• Monitor program data, documentation, and performance indicators to ensure accuracy and data integrity.
• Provide recommendations and corrective guidance to address quality control or performance concerns.
• Collaborate with…