Volunteer Coordinator

Location: Claypoole Heights

General Function Under the supervision of the Director of Development or assigned staff, the Volunteer Coordinator organizes all aspects of the volunteer program, including recruitment, orientation, recognition, tracking, reporting, and evaluation.

The role supports the YMCA mission and demonstrates commitment to YMCA Core Values:
Caring, Honesty, Respect, and Responsibility. The Volunteer Coordinator works closely with staff to develop and utilize volunteers effectively and ensure program goals are met.

Core Competencies Provides a quality experience for all stakeholders, including members, participants, staff, vendors, and volunteers

Treats everyone with courtesy, respect, and consideration; communicates clearly and listens actively

Embraces diversity and demonstrates a willingness to learn and grow Works cooperatively as a team member and accepts constructive feedback

Job Responsibilities Develop and maintain partnerships with community agencies and organizations for volunteer cultivation

Keep staff informed of volunteer roles and functions

Ensure volunteers receive proper training and support

Build a volunteer pool to support programs, facilities, and fundraising initiatives

Transition volunteers from casual to committed roles

Motivate, monitor, and recognize volunteers for accomplishments

Implement and maintain a volunteer tracking system (hours, contact info, certifications, background checks, expertise)
Collaborate with the Director of Business Services to facilitate background checks and maintain volunteer documentation

Educate and train volunteers on the YMCA mission and impact

Interview, screen, and assign volunteers to appropriate departments

Coordinate volunteer recognition events and develop volunteer orientation

Represent and promote the volunteer program in the community

Perform other duties as assigned

Knowledge, Skills, and Abilities Bachelor’s degree preferred

Previous experience organizing volunteers preferred

Strong leadership, organizational, interpersonal, time management, and project management skills

Ability to make independent decisions and problem solve effectively

Strong interviewing, screening, and communication skills, including public speaking and presentations

Proficient in Microsoft Office and standard business software

Ability to handle multiple responsibilities with a “can do” attitude

Physical Requirements Bend and stoop occasionally

Lift up to 25 pounds occasionally

Performance Expectations (Effect on End Result)
Enhance YMCA programming and services through volunteer contributions

Increase staff involvement of volunteers across departments

Ensure the volunteer program is a vital component of the YMCAGrow the number of volunteer campaigners to support annual campaigns

Work Location:

In person
#J-18808-Ljbffr