Director of Alumni and Volunteer Engagement

Director of Alumni and Volunteer Engagement

The Director of Alumni and Volunteer Engagement reports to the AVP of Engagement and Annual Giving and is responsible for managing all aspects of volunteer management, including creating a robust volunteer pipeline, developing and leading volunteer training initiatives, building a continuum of volunteer opportunities ranging from one hour to several year commitments, providing oversight for the Lafayette College Alumni Association Board, leading affinity programs, as well as any initiatives determined by the AVP of Engagement and Annual Giving.

They will lead efforts to empower volunteers to represent their voices as a part of the Lafayette College community and fabric, and they will work to make sure more diverse voices are heard and represent the demographic of the current Lafayette College community. They work closely with the individual staff members for each group and work collectively with those staff members to establish standard procedures across all alumni volunteer programs.

This position will also work collaboratively with all members of the alumni engagement team, leveraging a strong alumni base highly motivated to connect back to their alma mater, as well as embrace an integrated engagement and annual giving model by proactively identifying and executing volunteer opportunities within the alumni journey to drive participation in the Lafayette College Annual Fund.

The ideal candidate for this role has experience in volunteer management; marketing, advertising, or public relations/account management. Expertise on how to manipulate data and develop actionable analytics is critical. Attention to detail, familiarity with new technologies, ability to manage several
high-visibility projects simultaneously, and an entrepreneurial mindset are imperative. Digital and social media fluency is an expectation for all alumni engagement professionals. All members of the team are expected to support Lafayette College and the Advancement Team’s key initiatives, major events, projects, and strategic goals.

Essential roles and responsibilities for this position include creation and oversight of the following areas:

• Provide high-level engagement opportunities for alumni, parents, and friends who are not currently part of the volunteer group
• Grow high-level engagement opportunities for volunteers currently part of the volunteer pipeline and steward them towards larger volunteer commitments
• Identify and match volunteers with high-reward/high-impact activities based on their professional expertise, their alumni connections, and their personal preferences
• Develop trusting relationships with alumni to help advance their relationships with Lafayette College
• Conduct external visits with current and prospective volunteers
• Create and facilitate unique opportunities for each volunteer and groups of like-minded volunteers to engage and remain excited about Lafayette College
• Work with the Gateway Career Center, Admissions and Provost’s office to generate high touch volunteer experiences for alumni
• Develop and implement volunteer engagement metrics Volunteer Pipeline
• Work with internal and campus-wide colleagues to create a model for managing the volunteer pipeline
• Use metrics to determine key areas of need and opportunities for volunteer engagement
• Represent alumni and family engagement in discussions around volunteer management, and through these discussions determine how to best support their needs and the needs of Lafayette alumni
• Cultivate relationships to build a pipeline of volunteers that represent the diverse backgrounds and needs of Lafayette College

• Work in collaboration with the AVP of Engagement and Annual Giving in strategic and logistical needs of the Alumni Association Board (AAB)
• Lead strategy within the AAB to build a nominations committee, process and selection criteria for new members
• Oversee the membership committee of the AAB
• Cultivate relationships to help identify new members to the AAB

• Build strategic support of affinity programming volunteers and support members of the alumni engagement team in…