Technician Supervisor

Job Title

Pet Vet Care Centers' Brodheadsville Veterinary Clinic – Technician Supervisor

Pet Vet Care Centers is dedicated to improving the lives of animals and people by providing exceptional, compassionate care at every stage. With over 420 locally led hospitals and more than 11,000 team members nationwide, we offer a culture of care that supports our staff and our clients alike.

A working supervisor who performs the duties of medical technical staff and supervises and schedules the department’s staff. The role expedites care efficiency, maintains patient care standards, leads by example, and upholds company policies and a professional attitude.

• Maintain processes for effective medical record keeping and billing.
• Collect and process work charts.
• Assist with entering in‑patient charges and/or procedures performed in the billing system.
• Ensure invoices are sent monthly and as requested by clients and doctors.
• Process payments and monthly statements.
• Resolve escalated financial problems with clients, collect delinquent accounts and “NSF” checks, and determine appropriate financial agreements.
• Assist with monitoring and reporting on accounts receivable.
• Prepare, print, and mail invoice or statement copies for customers as requested.
• Perform other duties as assigned.
• Be dependable and punctual.

• High School Diploma or equivalent.
• Veterinary Technician credentialing or at least 5 years of supervisory/technical experience.
• High level of competence in the complete range of veterinary technician skills.
• Experience working in a team environment.
• Customer service skills.
• Verbal and written communication skills.
• Supervisory skills, including performance management, feedback, and communication.
• Professionalism and ability to handle confidential information.

• Time management.
• Interpersonal skills.
• Multi‑tasking and setting priorities.
• Empathy.

Monday‑Friday, 8:00 AM – 6:00 PM
Saturday, 8:00 AM – 4:00 PM

• Medical, dental, and vision insurance.
• Paid parental leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team member pet discounts.
• Emotional well‑being support, including Calm app access and 24/7 EAP.
• CE stipends and career development resources.
• Grant Circle – a relief fund for team members facing personal hardship.
• Local hospital culture backed by national resources.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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