NP Dockside Crew Member

Kayak Pittsburgh Dockside Crew Members

Inspire. Educate. Equip. We remove barriers and create access to outdoor experiences.

Position Summary:

Dockside Crew Members are employees who assist in watercraft movement and dock management for the Venture Outdoors/Kayak Pittsburgh rental locations, generally open from May-October. During daily operations, dockside Crew Members will monitor the flow of customers and non-motorized rental watercraft arriving and departing from the dock. Crew Members can also expect to occasionally work away from the dock at the materials distribution area of the operation, providing safety talks and paddling instructions to arriving customers.

Candidates are encouraged to notify Management if they are interested in working in both roles. Work at more than one Kayak Pittsburgh location is also permitted. There is no need to submit multiple applications.

• Prepare watercraft needed for daily operation – this involves generating the number and type of watercraft needed based on reservations, carrying the watercraft from the storage area to the dock area, and ensuring their cleanliness throughout the day
• Safely maneuver watercraft at the dock and stage them for use
• Responsible for maintaining assist customers in fishing equipment such as rods, reels, tackle, bait, nets, and safety gear
• Control watercraft traffic at the dock - provide directions and boarding/returning instructions for paddlers getting on and off the water
• Monitor condition of boats and notify Management if any repairs need to be made
• Offer customers information about the boats and the waterway
• Provide assistance to customers on the water in the event of capsizes or other issues (employees will receive proper training for this)
• Fit customers with proper paddling equipment while conveying safety and paddling instructions to participants before they head to the dock
• Ensure participants' safety and complete satisfaction
• Clean rental facilities and materials
• Learn and follow all Venture Outdoors policies and guidelines
• Attend biweekly staff meetings facilitated by Kayak Pittsburgh management

We recognize that all experience is unique and not always in a professional setting. Outdoor experience obtained recreationally or through volunteer opportunities is valid.

• Ability to work in a team environment
• Previous water experience in non-motorized watercraft (kayak, SUP, etc) is preferred but not required
• Willingness to be flexible with work schedules
• Ability to act in a professional and courteous manner at all times

• At least 17 years of age, no maximum age
• Applicants under 18 years of age must provide legal work permit
• Obtain PA State Act 34/151 Background Clearances
• Must acquire prior to employment
• A finding on the criminal background clearances is not automatic disqualification, but rather a conversation starter
• Current CPR and First Aid certifications*
• Once hired, attend Venture Outdoors' provided A.C.A. Flatwater Kayak Rescue Training*
• Must be available to work on evenings, holidays and weekends
• Ability to repetitively lift and maneuver multiple types of watercraft weighing up to 90 pounds with a partner
• Must complete mandatory onboarding trainings
• A portion of these trainings can be accessed virtually
• These trainings are completed after hiring and are paid trainings
• Must have reliable transportation to and from work sites

* Can acquire upon accepting position

• Workplace flow management
• Client needs assessment
• Resource management
• Customer service/public speaking experience
• General work experience

• Free Kayaking
• Paid Training
• End of Summer pay increase
• Mental Health shut down- guaranteed break between Summer and Fall season
• Take part in the Venture Outdoors sponsored Simple IRA if you make more than $5000 yearly

Venture Outdoors is an equal opportunity employer committed to diversity, equity, and inclusion.

• We commit to the equitable treatment of our colleagues, participants, and community members by valuing their rights, dignity, voice, and expression.
• We welcome and respect the diversity of individuality…