Quality Control Supervisor - Center Township, PA

Overview

ARDEX Americas is a global leader in high-performance building solutions. Guided by our purpose, passionately innovating responsible solutions, we deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement—a global standard for over 75 years.

At ARDEX, we don't just build materials—we build careers, relationships, and a sustainable future.

Quality Control Supervisor
.

As a Quality Control (QC) Supervisor
, you will be responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications. You will oversee a team of QC Technicians, verify the accuracy of test data, ensure compliance with SOPs, and support continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.

This is a full-time position working Monday – Friday, 8:00 a.m. – 5:00 p.m. at our Corporate offices, 400 ARDEX Park Drive, PA 15001 – 20 minutes north of Pittsburgh International Airport.

• Quality Management System oversight
• Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products
• Manage the nonconforming product process by ensuring timely release of quarantined products
• Support audit preparation and customer investigations by ensuring documentation is accurate and complete
• Ensure and maintain all laboratory environments are clean, safe, and organized
• Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations
• Oversee all daily product and raw material testing to ensure compliance with specifications
• Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies
• Responsible for the accuracy of QC data entries in the laboratory database
• Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded
• Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy
• Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams
• Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams
• Lead department meetings and provide production support

• Previous supervisory or team leader experience preferred
• Strong understanding of quality systems, product testing, and laboratory practices
• 6 Sigma/Lean training preferred
• Must be able to lift 50 lbs
• Travel up to 25% to our other locations
• Grout color matching and testing experience preferred
• Excellent organizational, listening, verbal, and written skills
• Ability to work independently and in a fast-paced environment
• Excellent team building skills
• Knowledge of MS Office skills
• Team attitude, takes initiative, self-motivated. Ability to interact with different stakeholders and motivated to drive change
• Demonstrates ARDEX Values:
  Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging

• Bachelor’s degree with at least two (2) years of work-related experience OR
• Associate degree with at least four (4) years progressive work-related experience OR
• High School Diploma/GED and at least eight (8) years progressive work experience

• Generous Paid Time Off (PTO) and 11 Paid Holidays
• Paid Parental Leave to support growing families
• 401(k) with Company Match to help you save for retirement
• Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
• Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
• Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
• Tuition Assistance for associate and bachelor’s degrees
• Discounted Gym Memberships to support your fitness goals
• Optional coverage for Pet Insurance, Group Accident, , Legal Insurance, and more

Be part of the team that’s Building Tomorrow at