Quality Assurance Lead

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Regular Full-Time Shoemakersville, PA, US

This is a full-time role for a candidate who will assist managers in training and developing quality assurance to minimize monetary loss from defective merchandise. Other duties may be added as needed.

• Collaborate with QA Manager on daily processes weekly
• Monitor QA team’s daily assigned duties for accuracy and efficiency
• Assist with weekly report running to help assess volume in departments
• Assist with updating system processes for efficiencies on a regular basis
• Train and develop a team of quality assurance assistants
• Communicate with vendors regarding defective and unacceptable merchandise as needed
• Provide feedback on, and help to create, systems and procedures
• Coordinate department team activities and other functions as needed
• Navigate proficiently through multiple systems
• Assist in other areas in department as needed

• Ability to work in a team environment and work successfully with any personality type
• Ability to give and receive honest and direct feedback
• Strong customer orientation with desire and willingness to help
• Strong multitasking, prioritization and organizational skills for record keeping
• Strong verbal and written communication skills
• Knowledge of apparel construction and fabrication and various fashion categories
• Ability to work required overtime when business needs warrant
• Navigate proficiently through multiple systems

• Experience with Microsoft Word and Excel
• Type 50+ words per minute
• Excellent communication skills
• Must be proficient in English; bilingual Spanish preferred but not required
• 2+ years of warehouse experience

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch‑in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.