Testing Technician Lead

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non‑negotiable.

Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The overall objective of the Testing Technician Lead is to lead the work of testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to client delivery to ensure product excellence and optimal functionality. Consistent and accurate representation of the Mission Critical Group brand, mission, vision, values, and organizational strategy are essential to achieving the goals of the organization.

Accountabilities

• Supervise and schedule staff on projects to meet quality standards and on‑time shipment requirements.
• Provide technical guidance and direct corrective actions of Testing Technicians by demonstrating advanced knowledge and technical skills for testing Low and Medium Voltage switch gear.
• Perform diagnostics, troubleshoot, investigate, advise ONCR/NCRs, and repair all custom‑built equipment prior to client shipment.
• Perform Factory Acceptance Tests using industry compliance standards, such as IEEE and ANSI, to show the functionality of MCG products and advise of interfacing capabilities with clients’ existing equipment.
• Interact with customers while providing design verifications and product reliability demonstrations during client witness testing activities.
• Train personnel in all areas of shop testing and troubleshooting, while providing expertise to Field Service Technicians on the floor or on‑site for optimal client responsiveness and feedback capabilities.
• Ensure a safe workplace for all personnel and visitors to the Manufacturing floor through strict adherence to 5S safety standards as well as OSHA and EPA requirements.
• Manage test technician responsibilities to ensure they are contributing 90% of their time to directly adding value to jobs.
• Demonstrate a mastery level of technical skills about performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc‑Resistant switch gear and electrical control equipment using tools such as voltmeters, multimeters, etc.
• Verify and document that electricity can flow uninterrupted, HIPOT tests on copper bus, conduct lockout/tagout procedure, and all components within the unit operate at the specified current level.
• Investigate, advise ONCR/NCRs, ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom‑built equipment prior to client shipment as a measure of quality control.
• Perform Factory Acceptance Tests to ABS regulations using industry compliance standards, such as IEEE and ANSI, to show the functionality of MCG products and advise of interfacing capabilities with clients’ existing equipment.
• Identify functionality or defects through visual and electrical inspections on power distribution equipment and perform maintenance or repairs within testing guidelines.
• Interact with customers on design verifications and product reliability demonstrations during client witness testing activities, while strengthening partner and vendor relationships within Manufacturing.
• Advise and act as a resource to provide expertise and technical guidance to Wiremen or Field Service Technicians.
• Train personnel as a subject matter expert in all areas of shop testing and troubleshooting, while providing expertise to Field Service Technicians on the floor or on‑site for optimal client responsiveness and feedback capabilities.
• Perform other…