Manager, Quality Control

• Compensation: USD 98,000 - USD 123,000 - yearly

Mission Critical Group (MCG
) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable.

Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The primary role of the Quality Control Manager is to lead and manage all quality control activities to ensure products consistently meet customer requirements, engineering specifications, industry standards, and regulatory requirements. The Quality Control Manager is responsible for the overall effectiveness of the inspection, testing, measurement, and calibration programs, while providing leadership to Quality Control Engineers, Technicians, and Inspectors. This position partners closely with Manufacturing, Engineering, Supply Chain, and Quality Assurance to drive product conformance, reduce defects, improve quality performance, and support organizational objectives.

Quality Control Leadership

• Lead and manage the Quality Control department, including Quality Control Engineers, Technicians, and Inspectors.
• Establish quality control objectives, performance metrics, and departmental goals aligned with company objectives.
• Provide coaching, mentoring, training, and performance management for quality control personnel.
• Ensure adequate staffing, training, and resources are available to support production and customer requirements.

Inspection & Testing Programs

• Develop, implement, and oversee incoming, in-process, and final inspection programs.
• Review and approve inspection plans, testing procedures, acceptance criteria, and quality control methods.
• Ensure inspection activities are conducted consistently and in accordance with established standards and procedures.
• Oversee first article inspection (FAI), validation testing, and product verification activities.

Product Conformance & Nonconformance Management

• Ensure products are evaluated against engineering drawings, specifications, customer requirements, and applicable standards.
• Review and approve nonconforming material dispositions, containment plans, and corrective actions.
• Lead investigations related to product defects, quality escapes, and recurring nonconformance issues.
• Escalate significant quality issues and coordinate resolution with cross-functional teams.

Measurement Systems & Calibration

• Oversee calibration programs for inspection, measurement, and testing equipment.
• Ensure measurement systems are capable, accurate, and compliant with applicable requirements.
• Monitor the effectiveness of quality control processes and measurement systems.

Data Analysis & Performance Management

• Monitor and report quality control metrics including defects, scrap, rework, first-pass yield, and inspection effectiveness.
• Review quality trends and implement improvement initiatives to reduce quality-related costs and production disruptions.
• Provide regular quality performance reports to senior leadership.

Manufacturing & Customer Support

• Collaborate with Engineering and Manufacturing to improve product quality and process effectiveness.
• Participate in design reviews, process validations, and production readiness activities.
• Support customer audits, inspections, and quality-related inquiries.
• Serve as the primary escalation point for product quality control issues.
• Drive improvements in inspection methods, testing processes, measurement systems, and product verification activities.
• Support implementation of Lean Manufacturing and defect reduction initiatives.

Required Knowledge/

Experience:

• Bachelor…