PQA Specialist

JOB SUMMARY

Coordinate and execute key QA function related to Governance, Culture sustainability and organizational QFS maturity

KEY DUTIES/RESPONSIBILITIES:

QFS Culture & Capability Development

• Deliver QFS, GMP, HACCP, and food safety training programs to technicians and plant personnel, and assess training effectiveness against competency development plans and QMS requirements.

• Lead the deployment and promotion of the QFS Near Miss program, including reporting, investigation, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.

• Conduct behavior-based Gemba walks and provide coaching to strengthen quality ownership and compliance across all operational areas.

• Coordinate and drive QFS awareness campaigns and initiatives to enhance quality and food safety culture throughout the plant.

Good Manufacturing Practices (GMP)

• Maintain and continuously improve GMP standards across all plant facilities and manufacturing areas.

• Monitor and verify the effective implementation of GMP programs by both production teams and outsourced service providers.

• Conduct GMP inspections, audits, and performance assessments, and communicate results to relevant stakeholders.

• Ensure the effective execution of pest control programs, including contractor management, trend analysis, and availability of required tools and consumables.

• Follow up on GMP-related corrective actions and verify their timely and effective closure.

Performance Monitoring & Continuous Improvement

• Execute process quality assurance plans and verification activities across manufacturing, packaging, warehousing, and distribution operations in compliance with KORE, CPS, applicable regulatory requirements, and ISO standards.

• Lead and participate in quality and food safety risk assessments, ensuring effective mitigation actions and verification of their effectiveness.

• Drive continuous improvement initiatives within the Food Safety Management System (FSMS), HACCP plans, prerequisite programs (PRPs), and food safety controls.

• Validate and verify FSMS effectiveness through audit results, verification activities, performance reviews, and management reporting.

• Analyze quality and process performance data using trend analysis, statistical process control (SPC), and process capability tools (Cp/Cpk) to identify opportunities for improvement.

• Facilitate root cause analysis and problem-solving activities using structured methodologies and ensure sustainable corrective and preventive actions are implemented.

• Manage non-conforming materials, products, and processes, ensuring proper investigation, disposition, and corrective action implementation.

• Conduct CAPA effectiveness reviews and ensure long-term closure of identified issues.

• Perform routine verification of HACCP plans, allergen management programs, food safety training plans, and other FSMS elements.

• Monitor temperature and relative humidity compliance for inbound, in-process, and outbound materials and products.

• Track, analyze, and report quality KPIs and process capability indicators to support operational excellence and continuous improvement objectives.

• Support internal, customer, certification, and regulatory audits, ensuring effective follow-up and closure of audit findings.

Projects, Validation & Change Management

• Participate in cross-functional project teams and support the quality requirements of new projects and process changes.

• Lead validation and verification activities for new products, ingredients, equipment, packaging materials, technologies, and manufacturing processes.

• Develop, execute, and document validation protocols, trials, and reports to ensure compliance with quality and food safety requirements.

• Manage change control activities and ensure all changes are assessed, approved, validated, and implemented according to established procedures.

Food Safety & Regulatory Compliance

• Ensure compliance with company food safety policies, regulatory requirements, customer standards, KORE requirements, and applicable certification schemes.

• Support traceability exercises, mock recalls, food defense, and food fraud prevention programs.

• Participate in food safety incident investigations and ensure appropriate corrective and preventive actions are implemented.

• Promote continuous improvement of food safety performance through risk-based thinking and proactive management of food safety risks.

EOHS

• Encourage appropriate positive attitudes towards EOHS.

• Apply relevant EOHS policy and procedures.

• Actively participate in near miss reporting, EOHS inspections, audits, and risk assessment.

• Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.

• Has the authority to stop any activity that violates the company EOSH management system.

• Participating in the Behavioral Based Safety (BBS) program

Food Safety

• Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework.

• Has the authority to stop any activity that…