More jobs:
Shift Manager
Job in
White Oak, Allegheny County, Pennsylvania, USA
Listed on 2026-10-02
Listing for:
Dairy Queen | White Oak
Full Time
position Listed on 2026-10-02
Job specializations:
-
Restaurant/Food Service
Restaurant Manager, Fast Food / Food Service
Job Description & How to Apply Below
Key Responsibilities &
Skills:
- Lead and supervise crew members during assigned shifts to ensure efficient, smooth store operations
- Deliver exceptional customer service and professionally resolve customer concerns and complaints
- Maintain high standards of food safety, quality, and cleanliness in compliance with health regulations
- Train, coach, and motivate team members to enhance performance and maintain a positive work culture
- Oversee opening and closing procedures
, including accurate cash handling and shift reporting - Monitor inventory levels
- Be proficient at decorating cakes and learn cake procedures.
- Communicate effectively with staff and management to ensure clear expectations and teamwork
- Support overall store success by meeting operational, sales, and labor cost goals
- Handle problem-solving and conflict resolution with professionalism and efficiency
- Foster a fast-paced, high-energy environment that aligns with the Dairy Queen brand
Skills:
- Leadership & team management
- Customer service excellence
- Food safety and sanitation knowledge
- Time management and organization
- Conflict resolution and decision-making
- Communication and interpersonal skills
- Attention to detail and accuracy
- Cash handling and basic math
- Adaptability and stress management
- POS system and basic computer proficiency
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