Retail Manager - Jewelry Bar Shop

Overview

RETAIL MANAGER
The Jewelry Bar Shop – Kitchen Kettle Village, Intercourse, PA

Full-time | $50,000-$55,000 per year salary + bonus potential of up to $8,000 (pay based on experience)

Overview:
The Jewelry Bar Manager is responsible for leading the guest experience, staff, sales, merchandising, and daily operations of Burnley Enterprises’ retail jewelry store at Kitchen Kettle Village. Join our fun, stylish jewelry store where every day sparkles! We carry our own sterling silver private label, plus fan-favorite brands like Brighton, Pandora, Enewton, Kendra Scott, and we’re launching permanent jewelry in 2026.

As Store Manager, you’ll lead a friendly, enthusiastic team, create joyful guest experiences, and help our store shine. If you love trendy jewelry, a welcoming atmosphere, and making guests feel special, this role is for you. This hands-on leader sets the tone for outstanding guest experiences by inspiring staff, modeling Burnley Enterprises’ Vision, Mission, Values, and How to B.E., and driving strong sales performance while creating a welcoming, high-energy environment for both guests and team members.

Vision
:
Spreading Happiness
Mission
:
Creating Exceptional Experiences and Lasting Memories
Values
:
Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, We Before Me

• Family-owned and operated since 1954
• Non-traditional retail and food service hours - Closed evenings and Sundays
• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• Penn Medicine Health Works
• Wellness programs
• Scheduling flexibility for work/life balance
• 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
• Learning and development opportunities

• Lead daily store operations, including opening, closing, and completion of routine tasks.
• Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
• Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
• Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
• Set and track daily, monthly, and annual sales goals to meet financial objectives.
• Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
• Train, coach, and motivate the team, ensuring all staff complete sales training.
• Communicate updates clearly, hold team members accountable, and manage performance documentation.
• Partner with leadership on scheduling, coverage, and inventory control procedures.
• Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.

• Lead daily store operations, including opening, closing, and completion of routine tasks.
• Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
• Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
• Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
• Set and track daily, monthly, and annual sales goals to meet financial objectives.
• Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
• Train, coach, and motivate the team, ensuring all staff complete sales training.
• Communicate updates clearly, hold team members accountable, and manage performance documentation.
• Partner with leadership on scheduling, coverage, and inventory control procedures.
• Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.