Merchandise Assistant

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.

The Merchandise Assistant supports the execution of Rowan’s jewelry and ear piercing assortment strategy through strong organization, reporting, sample management, and cross‑functional coordination. This role reports directly to the CSCO and plays a critical role in supporting product launches, assortment updates, inventory tracking, vendor communication, and merchandising operations. The ideal candidate is highly detail‑oriented, organized, analytical, and passionate about fashion, jewelry, and customer experience.

This individual will help ensure smooth execution across vendor product development, merchandising, studio communication, and assortment management while gaining exposure to buying and product strategy.

• Responsible for new item and SKU creation and setup, ongoing item maintenance and updates, ensuring data accuracy across systems, seasonal PO creation and management, PO revisions and vendor coordination, cross‑functional communication with merchandising, planning, sourcing and operations teams, and supporting launch readiness and inventory accuracy.
• Support execution of seasonal assortment launches and product rollouts across studios and ecommerce.
• Assist in coordinating with vendors on product development timelines, deliveries, costing updates, and sample tracking.
• Maintain accurate product information, assortment trackers, launch calendars, and merchandising documents.
• Review studio ramp photos to ensure assortment and merchandising compliance for new launches.
• Support weekly communication updates to studio operations, marketing and creative teams regarding deliveries, replenishment timing, and assortment changes.
• Assist with inventory monitoring and replenishment tracking to help maintain in‑stock levels.
• Track and organize product samples, ensuring the sample closet remains organized, accurate and accessible at all times.
• Support vendor outreach and sourcing initiatives for new suppliers and product opportunities.
• Assist with managing sample budgets and tracking development expenses.

• Pull and maintain weekly and monthly sales reporting through DOMO and other internal systems.
• Support analysis of selling trends, customer purchasing behavior and assortment performance.
• Assist in preparing monthly reporting on product performance, sell‑through and key merchandising KPIs.
• Help maintain reporting related to margin, inventory levels, stock turnover and assortment productivity.
• Compile competitive research and trend analysis to support future product assortments and launches.

• Partner closely with marketing and creative teams to coordinate product selection for campaigns, launches and promotional assets.
• Prepare product knowledge decks, launch materials and studio communications for new collections.
• Support preparation of executive presentations and assortment recaps for leadership meetings.
• Coordinate with studio teams to gather customer feedback and assortment insights from the field.
• Participate in studio visits and competitive shopping to better understand customer preferences and market trends.

• Stay informed on jewelry, piercing and fashion accessory trends.
• Monitor competitors, emerging brands and customer preferences to support merchandising recommendations.
• Research materials, metals and jewelry trends to support future assortment opportunities.

• Bachelor’s degree in Fashion Merchandising, Business, Marketing or related field preferred.
• 1–2 years of experience in merchandising, buying, retail operations or fashion/accessories.
• Strong organizational skills with exceptional…