More jobs:
Member Experience Supervisor Full Time
Job in
Warrington, Bucks County, Pennsylvania, 18976, USA
Listed on 2026-08-02
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-08-02
Job specializations:
-
Retail
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
BJ's Wholesale Club - - Responsibilities:
Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and club performance;
Recruit, train, and manage FELs, Cashiers, and Membership Sales Ambassadors with coaching and performance management;
Ensure staffing and processes support excellent member service and execution;
Utilize reporting to identify opportunities and drive performance and development;
Maintain adherence to club policies, GOLD standards, and customer service excellence
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