LOEWE - Store Manager

The Store Manager is responsible for ensuring the achievement of commercial targets and contributing to the development of the brand's image and reputation in an assigned store; by defining the business strategy, sharing a compelling vision and a clear execution roadmap. This role focuses on leading teams, driving sales, profitability, and client satisfaction while maintaining a well- store environment.

• Act as a key business partner in developing and implementing store organized specific strategies aligned with overarching business objectives.
• Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing store performance and driving growth.
• Lead the implementation of clienteling strategies to gather and utilize client feedback effectively, driving continuous improvement in service and enhancing client satisfaction, as well as establishing long term relationships to build clients loyalty.
• Ensure the highest level of client experience is consistently provided, creating a memorable and personalized experience for every client.
• Build network and understanding of the store environment, monitor competitors in order to identify potential opportunities.

• Build, lead, and develop a high performing store team to deliver exceptional client experience and achieve commercial ambition.
• Provide ongoing coaching, training, and performance management to support team members' growth, success, and overall wellbeing, including scheduling breaks and fostering a culture of work
  -life balance.
• Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.

• Drive sales performance and profitability by setting and achieving store sales targets, optimizing store layout, and effectively managing inventory and visual merchandising.
• Monitor Store PNL and control store expenses to ensure adherence to the budget and maximize profitability.

• Oversee day to day operations of the store, ensuring smooth and efficient functioning.
• Implement and enforce company policies and procedures to maintain a consistent brand experience across all locations.
• Ensure the store is well maintained, clean, and organized to create an inviting and visually appealing environment for clients.
• Build omnichannel mindset among the team and drive related KPIs in order to maximize opportunities and increase client satisfaction across all business channels.

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe…