Sales Rep​/Merchandiser L1

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Full Time Bensalem, PA, US

5 days ago Requisition

JOB SUMMARY: Responsible for providing superior in-store customer service and for merchandising specialty foods at large retail grocery stores. Be the driver behind continuous sales growth within specified region/customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Organize, rotate and stock shelves during each store visit. Ensure all authorized items are tagged and in the appropriate location and set to shelf standards.
• Remove items that are out-of-code or not selling per customer guidelines.
• Write customer orders using barcode scanner with Mobi software on mobile tablet
• Work with store management to secure promotional space. Build displays and create themes to increase sales volume and support holiday/ special promotions.
• Increase promotional effectiveness through strategic placement of appropriate POS material.
• Develop strong relationships with key personnel at both customers’ store and regional levels. Investigate and resolve customer questions or complaints and provide courteous customer service.
• Maintain proficient product knowledge.
• Ability to travel throughout assigned territory on a regular and frequent basis. Other duties as needed/assigned.
• Ability to communicate professionally with customer and their shoppers.
• Supervision and scheduling of part-time and/or seasonal merchandising staff as needed.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Requirement:

• High school diploma or equivalent and previous retail/grocery merchandising experience required.
• Valid driver’s license and insurance required. Ability to travel frequently throughout assigned territory.
• Ability to work weekends and holidays as needed. Sufficient product knowledge.
• Superior customer service and interpersonal skills required. Excellent written and verbal communication skills.
• Detail-oriented and excellent organization skills
• Ability to operate and maintain vehicle in a safe manner at all times.
• Knowledge of proper product handling techniques to avoid injury. Ability to lift 50-75 pounds. Ability to multi-task and work in a fast paced, high volume environment.

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• Customer Service - Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers.
• Professionalism: Approach others in a tactful manner; react well under pressure; treat others with respect and consideration; maintain a professional appearance and manner.
• Quality - Demonstrate accuracy and thoroughness. Look for ways to improve work quality; applies feedback to improve performance. Monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
• Planning/Organizing: Prioritize and plan work activities; use time efficiently.
• Attendance and Punctuality: Arrive at work on time and limit unscheduled absences.
• Written and Oral Communication: Edit work for spelling and grammar. Speak and write clearly and professionally; listen and get clarification as needed.
• Computer
  
  Skills:
  
  Basic understanding of PC applications, proficient typing speed.
• Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information…