Inside Sales Representative - Playsets

Inside Sales Representative - Residential Playsets

Base Hourly + Commission | Unlimited Earning Potential

Swing Kingdom is the supplier of some of the world's most seriously awesome playsets. As a family-owned manufacturer of premium vinyl playsets, we bring adventure to backyards and communities across the United States. Our playsets are known for being innovative, safe, durable, and maintenance-free, designed to create unforgettable experiences for children of all ages.

We're looking for a motivated Retail Sales Representative to help drive retail sales, engage customers, and deliver an exceptional buying experience both in-person and over the phone.

As a Retail Sales Representative, you'll play a key role in growing our sales by connecting with customers, understanding their needs, and guiding them to the perfect playset solution.

Key Responsibilities:

• Engage with customers via phone, email, and walk-in appointments

• Follow up on inbound leads generated through marketing campaigns

• Prepare and present accurate sales quotes for new and existing customers

• Review customer playset designs and recommend product options and solutions

• Process orders and track sales activity and order status in the CRM

• Collaborate with marketing and operations teams to support sales goals

• Direct customers to appropriate service and warranty resources

• Identify and resolve order-related issues with effective solutions

• Assist with trade shows, open houses, and special events, including lead follow-up

• Identify opportunities for process improvement and sales growth

• Complete additional sales-related projects as assigned

• 2+ years of customer-facing sales experience (retail, inside sales, or consultative sales)

• Bachelor's degree or equivalent experience preferred

• Strong ability to build rapport and trust with customers

• Self-motivated, competitive, and able to work independently

• Proven negotiation and closing skills

• Excellent communication, problem-solving, and interpersonal skills

• Comfortable reading and explaining product details and instructions

• Proficiency with CRM systems and Microsoft Office
  365

• Willingness to travel up to 10%, as needed

• 
  Competitive hourly base pay + commission with Unlimited earning potential

• Comprehensive benefits package including:

  • Medical, Dental, and Vision insurance

  • Variety of Additional Insurance Options, including Company-Paid Life Insurance

  • 401(k) with company match

  • Paid time off

  • Growth and advancement opportunities

• Make an Impact — Help create play experiences kids will remember for a lifetime

• Career Growth — We invest in our people and promote from within

• Collaborative Culture — Work with a passionate, tight-knit team

• Industry-Leading Products — Sell a product you can be proud of

• Office-based environment with standard climate control

• Occasional standing, bending, and lifting during shows or site visits

• Ability to lift up to 50 pounds for events and displays

• Adequate manual dexterity, visual acuity, hearing, and speaking ability for daily sales activities

Compensation details:

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