Relationship Manager II - Healthcare Business Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected and valued. As a Relationship Manager II – Healthcare within PNC's Business Banking organization, you will be based in Pittsburgh, PA. PNC does not provide sponsorship for employment visas.

• Coordinates relationship‑management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Works primarily with clients of moderate risk and complexity, generally under moderate supervision.
• Acquires, expands, and retains client relationships to generate revenue and deepen share of wallet.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and financial well‑being, thereby increasing engagement and loyalty.
• Builds an effective network of internal and external relationships, including community and industry contacts, to actively acquire new clients, expand existing ones, and enhance the client experience. Brings the entire bank to the client by presenting the full range of PNC’s products and services, leveraging reporting and sales tools to proactively identify and convert sales opportunities.
• Through discovery conversations, identifies and implements client solutions and collaborates with internal business partners as appropriate. Executes contact‑management strategy using available tools and resources, and regularly meets with business partners to communicate and review results and pipeline management.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assesses and effectively manages all risks associated with business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• Book of Business
• Client Relationship Building
• Credit
• Credit Products
• Customer Engagement
• Decision Making
• Financial Analysis
• Identifying Sales Opportunities

• Client Relationship Management
• Customer Experience Management
• Customer Retention
• Decision Making and Critical Thinking
• Effective Communications
• Interpersonal Relationships
• Knowledge of Customers
• Selling
• Understanding Customer Needs

Roles at this level typically require a university or college degree with 5+ years of industry‑relevant experience. Specific certifications are often required. Lacking a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Bachelor’s degree.

No required certifications.

Required licensing.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Eligible full‑time employees may receive medical/prescription‑drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short‑ and long‑term disability protection; 401(k) with PNC match; pension and stock‑purchase plans; dependent‑care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement;

educational assistance, including select programs fully paid; and a robust wellness program with financial incentives. Paid time off may include maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional‑absence days each year, unless otherwise required by law; and 15 to 25 vacation days each year, depending on career level and years of service. Visit  to learn more about these programs.

If an accommodation is required to participate in the application process, please contact us via email at  Include "accommodation request" in the subject line and provide your name, the job , and your preferred method of contact.…