Inside Sales Associate

Location: Gratz

Job Description

Job Description Inside Sales Associate Compensation Range: $18.00 - $20.00 (depending on experience)

Location:

Gratz, PA

Schedule:

Monday–Friday | 8:00 AM – 5:00 PMAbout MITER Brands

MITER Brands is one of the nation’s largest and most respected window and door manufacturers, home to industry‑leading brands including MI Windows & Doors, Milgard Windows & Doors, Western Window Systems, and PGT Innovations. We are committed to quality, innovation, and exceptional customer experiences—and we’re looking for team members who share those values.

The Opportunity

MI Windows & Doors is seeking an Inside Sales Associate to support our dealer partners by delivering exceptional customer service and sales support. This role serves as the primary point of contact for dealer orders and inquiries within an assigned territory and acts as a key liaison between customers, sales, and internal teams across the organization. What You’ll DoRespond to dealer and customer inquiries with accuracy and professionalism

Partner with Outside Sales to resolve order and service concerns

Act as a technical resource by utilizing CAD drawings and product references

Coordinate with Production, Credit, and Delivery teams to support order fulfillment

Process and release dealer orders, including acknowledgments and updates

Make outbound calls to strengthen dealer relationships

Model MITER Brands’ Core Values in daily interactions

What We’re Looking For2+ years of customer service experience using an enterprise system

Manufacturing or distribution experience preferred

CAD drawing experience a plus Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Strong communication skills and attention to detail

Why Join MITER Brands?

Consistent weekday schedule — no nights or weekends

Growth opportunities within a national organization

Team‑oriented, collaborative culture

Work with respected, industry‑leading brands

Apply today to join a company where your work makes a visible impact.#MITERopseast

What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

Three comprehensive Medical plan options

Prescription Dental Vision Company  Paid Life Insurance Voluntary Life Insurance Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Paid time off (PTO) and paid Holidays
401k retirement plan with company match

Employee Assistance Program Teladoc Legal  Insurance Identity Theft Protection Pet Insurance Team Member Discount Program Tuition Reimbursement Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
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