Sales Coordinator - Thomas E. Strauss, Inc.

• Location 2811 Lincoln Highway East,Ronks, PA, 17572,United States
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Travel 10%
• Manage Others No

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas

E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas

E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission:
Make people feel valued.

Our Values:
Diversity, Integrity, Excellence, Accountability, Community and FUN!

The Sales Coordinator supports the sales efforts across Thomas

E. Strauss hospitality brands by coordinating client bookings, managing sales documentation, and assisting with revenue-generating activities related to meetings, events, and group dining experiences. This role serves as a key point of contact for clients and internal teams, ensuring accurate and timely execution of bookings.

The Sales Coordinator will also support client relationship development and sales initiatives, including outreach, follow-up, and business development support. This position works closely with the Director of Sales and plays an active role in the sales process, with opportunities to take on increased responsibility over time based on performance and business needs.

The essential functions include, but are not limited to the following:

• Prepare and coordinate contracts, proposals, and client communications to support the sales process.
• Manage incoming inquiries, qualify leads, and gather necessary booking details.
• Coordinate booking details including reservations, meeting space, catering, event logistics, billing, and client documentation.
• Ensure all information is accurate, complete, and communicated effectively to internal teams.
• Process deposits, payments, and refunds in accordance with company procedures.

Client Engagement & Relationship Support

• Serve as a point of contact for client questions, updates, and requests.
• Support client communication from initial inquiry through post-event follow-up.
• Participate in client meetings and site visits as needed.
• Assist in maintaining strong relationships with corporate clients, group leaders, and industry partners.

Sales Development & Business Support

• Assist in identifying and pursuing new business opportunities through outreach, follow-up, and networking support.
• Support outbound sales initiatives, including prospecting, account research, and lead generation.
• Develop familiarity with assigned markets, accounts, and sales strategies.
• Maintain knowledge of product offerings, meeting space, catering options, and pricing across all applicable brands.

Systems, Reporting & Organization

• Maintain accurate and up-to-date client and booking information in CRM and reservation systems.
• Assist with tracking sales activity, reporting, and data entry.
• Support preparation of sales reports and performance tracking as requested.
• Work closely with the Director of Sales and internal departments to support successful execution of meetings and events.
• Assist in troubleshooting client concerns and…