Wine Server​/Tasting Room & Restocking Associate in Peddler's Village

Location: New Hope

The Winery Server/Tasting Room & Restocking Associate is a part-time, customer-focused position responsible for developing relationships with customers through the promotion of Nissley wines. Nissley Vineyards is a family-owned winery and vineyard that has been producing wine in Lancaster County since 1978. This position also requires doing our bi-monthly restocking orders and being able to repetitively lift 40-50 lb cases of wine.

The ideal candidate is outgoing, comfortable engaging with newcomers in the wine shop and is enthusiastic . This position aligns well for someone with hospitality, bartending, server, customer service and retail sales experience who thrives in a fun, fast paced exciting work environment. We are looking for enthusiastic team members who thrive in a fast paced environment .

This position requires year round availability every other Monday, plus flexibility to work weekdays or weekend, and most festival days.

Responsibilities:

- Develop and maintain an understanding of all Nissley wines.

- Ensure all guests are greeted immediately upon entering the tasting room.

- Conduct wine tastings and provide guidance based on customer feedback.

- Communicate with all guests in a knowledgeable and professional manner. Share information about Nissley Vineyards.

- Promote our wines and events with the intent to establish long-term customer relationships.

- Adhere to all R.A.M.P. Policies, PLCB regulations and in-house policies and procedures

- Moving of wines during deliveries to the cellar, utilizing a conveyor.

- Understand and follow all shift opening and closing procedures.

- Accurately operate POS System to transact sales and maintain tasting room inventory.

- Ensure cleanliness and aesthetics of the tasting room, and all areas relative to the tasting room.

- Maintain physical inventory of merchandise items and restock wine in tasting room as needed.

Expectations:

- Outstanding personal presentation, communication, and customer service.

- Obtain RAMP certification within 15 days of hire

- Have an appreciation for wine.

- Ability to work day shift on Mondays and occasionally on other weekdays and weekends.

- Needs to be highly motivated and team oriented.

- Maintain a friendly, courteous, and engaging demeanor with customers and staff.

- Attend all staff meetings and education sessions.

Education and Experience:

- Must be at least 21 years of age

- Wine knowledge is preferred, but not required. Training is provided.

- Possess excellent verbal communication skills

Physical Requirements:

- Ability to lift and carry 50 lbs.

- Ability to stand and work for long periods.