Sleep Expert - Sales

Job Location

May provide support to the following locations as needed: 111 West City Avenue, Bala Cynwyd, PA 19004; 101 Baltimore Pike, Springfield, PA 19064.

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. This role includes executing selling programs with digital tools and supporting a seamless omnichannel experience.

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of competition, advertisements, and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

• Ability to lift, push, or pull 50+ pounds.
• Valid eligibility to work in the United States without sponsorship.

Competitive base pay range of $45,000 - $55,000 per year, depending on qualifications and experience. Eligible leadership and individual contributor roles may have additional bonus opportunities at company discretion.

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Base pay or uncapped commission and on-demand pay.

EEO/Vet/Disability. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.