Automotive Sales Manager; Jeep​/Ram Dealership

Sales Manager

Susquehanna Chrysler Dodge Jeep Ram is looking for an experienced and motivated individual to join our team as a Sales Manager. The ideal candidate will have a well‑rounded background in automotive sales, a proven ability to meet and exceed performance goals, and a passion for delivering an exceptional customer experience.

We are looking for a leader who is confident overcoming objections, thrives in a fast‑paced environment, pays close attention to detail, and is committed to developing both themselves and those around them. Success in this role requires balancing high sales performance, strong operational execution, and outstanding customer satisfaction.

This is a performance‑based compensation position with income driven by production, profitability, finance product penetration, and achieving department goals. Annual Income expectations based on historical sales data is 100k‑135K. Previous management and finance experience within the automotive industry is preferred but not required.

If you're a high-performing automotive sales professional looking to take the next step into leadership—or an experienced manager looking for a dealership that invests in its people—we want to hear from you.

Susquehanna Automotive is a family‑owned dealership proudly serving York and Lancaster County and the surrounding communities. The dealership is conveniently located and easily accessible from Lancaster, York, Chester County, and Northern Maryland, we are redefining the dealership experience through convenience, transparency, technology, and exceptional customer service.

At Susquehanna Chrysler Dodge Jeep Ram, we believe in doing business differently. Our customers enjoy straightforward pricing with no gimmicks or hidden fees, and our employees are empowered with the tools and processes needed to succeed.

We continue to invest heavily in employee benefits and technology that makes us truly stand out:

• Mobile Service:
  We Cover All Of York and Lancaster County (no additional charge)
• Pick‑Up & Delivery:
  We Cover All Of York and Lancaster County (no additional charge)
• Remote Vehicle Sales:
  Our customers do not need to come in to get prices and never have to come to the dealership to buy a vehicle.
• Commercial & Fleet Solutions:
  Between our commercial inventory, trained staff and Mobile Service, we have the full solution for commercial truck buyers.
• Modern Technology and AI‑driven Processes.
• Industry‑Leading Customer Convenience Initiatives.

Our culture is built around four core values:

• Respect
• Cooperation
• Positive Attitude
• Quality Focused Mindset

We believe great people deserve great leadership. Our management team is committed to continuous improvement, open communication, professional development, and helping every employee build both career skills and life skills. We encourage new ideas, reward initiative, and provide opportunities for advancement as our organization continues to grow.

• Competitive Performance‑Based Compensation
• Career Advancement Opportunities
• 401(k) with Company Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Ongoing Training & Professional Development
• Supportive Leadership Team
• Growing, Family‑Owned Organization

• Structure deals to maximize customer satisfaction and dealership profitability.
• Accurately desk deals, submit deals to lenders, assist in making credit decisions, and help close transactions.
• Present financing options and vehicle protection products that enhance the customer's ownership experience.
• Maintain required manufacturer certifications and training.
• Ensure every transaction complies with all dealership, manufacturer, local, state, and federal guidelines.
• Prepare and review deal paperwork for accuracy and compliance.
• Audit completed deals to identify opportunities for improvement and increased profitability.
• Ensure contracts are funded quickly and efficiently.
• Coach, motivate, and assist the sales team in achieving individual and department goals.
• Help create an exceptional dealership experience that earns lifelong customers.

• Automotive sales experience required
• Previous Sales Management and/or Finance experience preferred
• Strong desire to learn, improve, and grow professionally.
• Knowledge of dealership finance and insurance processes.
• Ability to structure profitable deals while maintaining customer satisfaction.
• Understanding of vehicle titling, registration, and compliance procedures.
• Excellent negotiation and closing skills.
• Outstanding verbal and written communication abilities.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Valid driver's license.

We are an equal opportunity employer and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected