Inside Sales Associate

Location: Gratz

Job Description

Job Description Inside Sales Associate

Location:

Gratz, PA

Schedule:

Monday–Friday | 8:00 AM – 5:00 PM Compensation Range: $17.00 - $20.00/hour (depending on experience)
About MITER Brands MITER Brands is one of the nation’s largest and most respected window and door manufacturers, home to industry‑leading brands including MI Windows & Doors, Milgard Windows & Doors, Western Window Systems, and PGT Innovations. We are committed to quality, innovation, and exceptional customer experiences—and we’re looking for team members who share those values.

The OpportunityMI Windows & Doors is seeking an Inside Sales Associate to support our dealer partners by delivering exceptional customer service and sales support. This role serves as the primary point of contact for dealer orders and inquiries within an assigned territory and acts as a key liaison between customers, sales, and internal teams across the organization.

What You’ll DoRespond to dealer and customer inquiries with accuracy and professionalism

Partner with Outside Sales to resolve order and service concerns

Act as a technical resource by utilizing CAD drawings and product references

Coordinate with Production, Credit, and Delivery teams to support order fulfillment

Process and release dealer orders, including acknowledgments and updates

Make outbound calls to strengthen dealer relationships

Model MITER Brands’ Core Values in daily interactions

What We’re Looking For2+ years of customer service experience using an enterprise system

Manufacturing or distribution experience preferredCAD drawing experience a plus Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Strong communication skills and attention to detail

Why Join MITER Brands?

Consistent weekday schedule — no nights or weekends

Growth opportunities within a national organization

Team‑oriented, collaborative culture

Work with respected, industry‑leading brands

Apply today to join a company where your work makes a visible impact.#MITERopseast

What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness Three comprehensive medical plan options

Prescription drug coverage

Dental insurance

Vision insurance

Teladoc virtual healthcare services

Employee Assistance Program (EAP)
Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays
401(k) retirement plan with company match

Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
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