Solutions Consultant

Who We Are:

ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. with client employees in all fifty states, is looking for talented people to join our team.If you want to contribute your talents, make a bigger impact, and be part of the growing PEO & HRO industry, we are interested in talking to you. Our renowned industry leadership in customer service starts with our people.

You can contribute to delivering on our brand promise of helping organizations succeed through our people-first approach in solving customer’s ever-evolving HR needs. Our HR offerings include personalized services for HR, employee benefits, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we are growing every day.

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In this critical role, your job will be to serve as a bridge between Sales, Product Development, and Operations. Your ultimate goals will be to partner with our Sales Team to drive world class product and service demonstrations that align with the business needs of our customers to drive sales productivity and closing ratio. You will also serve as a liaison between our Sales, Technology & Operational leadership teams, tasked with scoping and specifying the right solutions for the customer to ensure we are able to deliver customized technical specifications and ensure we meet the business needs of our client during their Implementation Stage.

The Solutions Consultant must have a strong desire to leverage their technical sales skills to solicit business requirements, develop a technical sales strategy, and effectively demonstrate solutions that address the customer’s business needs in the sales process. You will partner with Sales on each opportunity and take the lead on architecting a winning strategy which differentiates ExtensisHR and demonstrates our ROI to our customers at the executive level, while also ensuring our clients experience a seamless transition to our platform post-sales.

• Serve as the primary resource for our Sales team by understanding the prospect’s business needs and facilitate compelling customer product and service demonstrations
• Participate in essential presale processes with our Sales team
• Secure input from all necessary stakeholders within the customer’s firm
• Resolve technical objections or obstacles to secure customer commitments needed to ensure the technical close - establish and build trust with our customers’ decision makers
• Business Problem Solving:
  Take ambiguous and complex business problems and leverage your business assessment capabilities: define the problem, drive innovative ideas, and recommend actionable solutions to address customer needs
• Help customers understand what they are buying and what problems they are looking to solve
• Have dynamic conversations with customers, articulate and quantify our value proposition while illustrating a path forward for a successful partnership
• Willingness and curiosity to become an expert on all our core systems, products, and services
• Report any customized and/or technical customer specifications that fall outside of our standard delivery model to Vice President, New Client Engagement & Implementation to ensure these requirements are identified in the sales process and delivered in the customer’s Implementation Phase
• Partner closely with the Implementation team to ensure all client needs are expedited and resolved
• Share trends in customer feedback and market demands with Vice President, New Client Engagement & Implementation as well as our Product Development Team
• Maintain positive and professional relationships between all internal teams to…