Product Specialist

Dealership:

L0324 Subaru of South Hills South Hills Subaru of Mc Murray Hiring :
Product Specialists Pay: $14/hr + performance bonus

Why Join Our Team?

We are looking for a polished and professional candidate who can provide a top-notch customer experience. As a Product Specialist, you will be an important member of our sales team.

Product Specialists are responsible for maintaining good customer relationships that contribute to customer satisfaction.

We are looking to grow our next All-Star!

What You'll DoAssists salespeople with moving vehicle schedule for delivery to and from prep department.

Ensures all models are displayed on showroom floor as directed by Sales Management.

Effectively and Efficiently Performs Detailed Customer Education and Delivery on all models

Ensures that vehicle has met all pre-delivery checklist requirements

Assesses customer knowledge and priorities to personalize delivery for every customer experience

Explains and demonstrates vehicle features and technologies, and focuses on customer comfort level and retention

Follows up with customers within one to two weeks after delivery to answer questions or conduct a second delivery to teach additional feature operations

Resolves customer inquiries for vehicle technology issues

Directs customers to additional information resources

Conducts owner clinics on a consistent basis (e.g., new owner clinics, franchise infotainment how-to workshop)
Efficiently and Effectively Trains Team Members on Key Vehicle Technologies Trains the sales and service staff on key technologies and how to best explain and demonstrate them to a customer

Effectively Assists Sales Department in Vehicle Tracking What You'll Bring Outgoing personality

Polished and professional

Ability to provide an engaging product demonstration

Technologically savvy

Detail-oriented and organized

Customer-focused

Strong communication skills

Valid Driver's License with acceptable driving record

Total Rewards We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site  UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.