Security Officer; On-Call

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Seeking out opportunities to provide exceptional Customer Service to our guests at all times.
• Supporting property promotions and events.
• Maintaining highly visible patrols to insure a safe gaming environment.
• Assuring quality support to other departments so they may serve our guests more effectively.
• Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls.
• Monitoring gaming floor for minors.
• Responding to disturbances, emergencies and alarms in the racino and throughout the property.
• Maintaining public order and enforcing safety rules.
• Performing Bill Validator drops.
• Escorting team members, visitors, vendors into sensitive areas with prior approval.
• The job may also include other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to handle stressful situations dealing with the general public.
• Employing tact when dealing with difficult team members, guests or situations.
• Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations.
• Must possess a valid state issued driver’s license.
• Ability to multi‑task as required; officers cover a wide variety of posts and work with all departments.
• Ability to be flexible, adapt and adjust, as necessary.
• Other duties, as needed.

This job does not have any supervisory responsibilities.

High school diploma; or equivalent combination of education and experience.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Possess ability to operate an adding machine and have basic computer skills.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

Reasonable accommodations may be made to enable individuals with…