Security Officer

UPMC Northwest Hospital
Seneca, PA
Full Time

Be the reassuring presence on the front line—protect patients, visitors, and staff while delivering a positive, welcoming experience in a fast-paced role focused on safety, service, and immediate impact across UPMC facilities.

• Staff fixed posts to monitor ingress and egress to secured areas
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing
• Assist with traffic control and vehicle assists
• Transport deceased to morgue/release bodies from morgue
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code
• Conduct patient escorts and stand-by details
• Complete all mandatory training programs per departmental guidelines
• Report and document incidents, suspicious activities and hazards

• High School Diploma or equivalent preferred
• High integrity and discretion when handling confidential information
• Strong communication and interpersonal skills, with the ability to calmly de-escalate challenging situations
• Psychological and physical fitness to manage stress, emergencies, and physically demanding situations
• Availability to work all shifts
• Must pass a comprehensive background and criminal record check
• Required to wear a bullet-resistant vest

• Act 235 (with or without Firearms) required
  • Officers hired without Act 235 must obtain certification within 6 months and complete the process within 9 months of hire
  • Must meet Act 235 audio and visual standards at time of hire
• CPR / BLS certification required within 30 days of hire
• Valid Driver’s License
• UPMC Physical Fitness Standard required prior to hire

UPMC is an Equal Opportunity Employer/Disability/Veteran