Security Officer

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FT Staff Gwynedd Valley, PA, US

30+ days ago Requisition

Provides maximum protection for the safety and security of university personnel, students, visitors and Gwynedd Mercy University assets. Represents the university by giving directions or information when requested. Recognizes that "service" is key to the mission of the Public Safety/Security Department. This position requires a valid driver’s license.

• Provides a safe and secure environment by performing security duties either at a fixed post or while making rounds of university buildings and grounds. Checks for unauthorized persons, general security violations, or safety hazards. Reports all problems and emergencies to immediate supervisor and documents incidents with a written report.
• Verifies the appropriateness of persons on university campus. Checks s and ensures that employees and students are permitted in appropriate buildings. Ensures that visitors comply with visiting regulations and schedules.
• Provides security escorts to employees, students and visitors. Completes a security escort assignment throughout the university including all buildings and parking lots. Provides escorts with service and friendly demeanor to reinforce comfort level.
• Assists with campus parking issues. Assists employees, students and visitors with any parking related issue. Notifies supervisor to call for tow truck and/or police services as may be necessary. Maintains parking lots and parking lot equipment, and reports all problems to maintenance.
• Unlocks and locks facility. Unlocks secured areas when requested by authorized persons. Ensures that areas be secured when appropriate.
• Responds to calls for service. Responds immediately to all emergency calls and notifies supervisor of condition. Responds promptly to all routine security calls and notifies command center of outcome. Diffuses any difficult situation with conflict resolution skills.
• Maintains daily patrol log. Documents all safety/security actions taken during a tour of duty. Makes entry on patrol log at least once every 15 minutes. Submits completed log to shift supervisor at completion of tour. Documents specific incident reports including the taking of photographs.
• Supports loss prevention. As directed by shift supervisor, inspects packages brought into and taken out of any university building. Performs safety rounds and identifies deficiencies for corrective action.
• Responds promptly and positively to students, employees and visitors in a respectful, courteous, and confidential manner. Maintains an identifiable/professional attire at all times. Answers telephone calls within three rings 95% of the time. Respects confidentiality of students and co-workers in all circumstances 100% of the time. Greets students, families, co-workers and others in a calm, professional, friendly manner by making eye contact, initiating conversation and identifying self by name.
• Follows GMercy
  
  U and department policies and procedures. Attends mandatory sessions/meetings/in-services 100% of the time. Adheres to GMercy
  
  U and department attendance policies and procedures. Demonstrates knowledge and application of university and department procedures and policies.
• Provides or facilitates a clear, safe, quiet and secure environment for all. Reports any incident that seems unusual/deficient to immediate supervisor as necessary.

• High School diploma or GED required.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with individuals and before small groups.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent.

• Ability to deal effectively and…