Security Services Supervisor

Security Services Supervisor

Cross Keys Village – The Brethren Home Community (CKV) is seeking a committed Security Supervisor to join our team. In this key position, you’ll play an essential role in maintaining a safe, welcoming environment for our residents, villagers, and team members through reliable security leadership. At CKV, you’ll be part of a collaborative, mission‑driven workplace rooted in Christian values, where compassion, service, and community guide everything we do.

Full‑time position: Standard hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Flexibility is required for occasional evening, night, and weekend coverage as needed.

Salary range: $44,000–$59,000 annually, based on experience and qualifications.

At CKV, we believe caring for our team is just as important as caring for our residents. Along with our traditional benefits such as medical plans, paid time off, and retirement savings plan, we offer a range of unique perks designed to support the team’s well‑being, convenience, and sense of community:

• Onsite auto services for added convenience
• Free wellness classes to support mind and body health
• Free access to our onsite gym and pool
• Onsite wellness services, including aesthetics and massage therapy
• Team giveaways and incentives to show appreciation
• Team member events, recognition programs, and celebrations throughout the year
• Excellent onsite dining options with employee discounts
• A culture guided by Christian values, where kindness and respect shape everything we do

As the largest nonprofit, single‑site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

As the Security Services Supervisor, your scope of responsibilities will include but are not limited to:

• Establishing and enforcing standards for professional appearance, conduct, communication, and customer service to ensure the Security Services team reflects the organization’s mission and values
• Supervising the day‑to‑day operations of Security Services team
• Preparing and approving team member schedules
• Coordinating with other departments for special event needs such as extra security coverage, placing of traffic control devices, etc.
• Preparing and conducting annual evaluations for Security team members
• Reviewing and following up on security log reports and distribute accordingly
• Managing Security reporting application
• Tracking first‑aid/CPR training certifications for all Security team members
• Training Security team to maintain compliance with policies
• Alerting and advising Director of Safety and Security of any safety concerns

• Ensuring and conducting effective vehicle and foot patrols throughout campus and responding to villager or team member assistance calls
• Ensuring security video monitoring system and door access management applications are functional and operating properly. Working with Facility Maintenance and Information Services to address any issues that may arise
• Maintaining badge access system for all team members, visitors, vendors, and contractors
• Responding to villager assistance calls and assisting with EMS responders as necessary
• Scheduling and conducting periodic training for security team members, implementing best security practices and communication protocols
• Scheduling department orientation for new team members and cross training
• Assisting the Director of Safety and Security with disaster drills and emergency preparedness assessments, education and training
• Supporting local and state law enforcement agencies as needed with investigations, including but not limited to providing security report information, security video upon request and testimony as needed
• Working with Director of Safety and Security to periodically assess security coverage needs and security risk for the entire…